UnitedHealth Group Associate Director, Whole Person Care - Telecommute in Houston, Texas

For those who want to invent the future of health care, here's your opportunity.

We're going beyond basic care to health programs integrated across the entire continuum of care.

Join us and help people live healthier lives while doing your life's best work.(sm) The Associate Director, Specialty Programs will be responsible for oversight of the telephonic team members in the various states where we have Medicaid contracts focusing on support for the Whole Person Care Model.

Within this model, the Associate Director will be responsible for leading telephonic National Teams supporting the screening and referrals for behavioral, medical, and social needs of the member.

Position requires management of virtual teams with specific knowledge of meeting telephonic service levels, staffing needed to support metrics, as well as working with dialer jobs and Work Force Management to determine appropriate levels.

Function will span across the Whole Person Care teams in the Medicaid channel.

Will support the oversight of teams for case management, coordination of care, health education, and medical management consulting. Required Qualifications: Bachelor’s degree 10+ years of experience managing telephonic dialer jobs, clinical and non-clinical staff in telephonic positions, as well as managing operational performance metrics to hit contract and customer requirements Experience with health care program management Preferred Qualifications: Master’s degree and RN a plus Careers with Optum.

Here's the idea.

We built an entire organization around one giant objective; make the health system work better for everyone.

So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.

Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.

For you, that means working on high performance teams against sophisticated challenges that matter.

Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace.

Candidates are required to pass a drug test before beginning employment.

Job Keywords: Telephonic, Call Center, Medicaid, Telecommute, Work From Home 604b4cb2-bc57-4492-9288-4fd68f9e212b

Associate Director, Whole Person Care - Telecommute Minnesota-Minneapolis 681906