IDC Associate, Operations Support in Houston, Texas


Essendant is a pure wholesale distributor of a broad range of business products including office, janitorial, break room and industrial supplies. We “win from the middle of the supply chain” by enabling the success of our suppliers, our reseller customers, our associates, and the communities we serve. By stocking a broad range of products across key market channels, and by offering sophisticated logistical capabilities and innovative value-added services, we enable our resellers to respond efficiently to the demand for business products from millions of consumers. By giving our suppliers logistical excellence and broad market reach, we enable their success.

Join Essendant, a Fortune 500 company, and you’ll enjoy a comprehensive benefits package that uniquely meets theneeds of you and your family.

Essendant is an equal opportunity employer and will not discriminate on the basis of race, color, religion, sex, national origin, disability or protected veteran status.

*Primary Purpose *

An advanced-level distribution role that primarily helps to manage the integrity and efficiency of our inventory systems and order selecting process. This role utilizes cutting edge technology in a fast paced environment to delight and create value for our customers by moving our business products accurately and timely.

Major Responsibilities

  • One or more of the following critical supply chain functions that assist in delivering product to our customers.

  • Order releasing and prioritization to order selector zones

  • Inventory slotting and engineering to enable optimized order selection

  • Cycle counting and subsequent reporting to insure inventory integrity

  • Quality assurance and auditing

  • Vendor payment processing

  • Typically requires the use of Stock Pickers, Reach Trucks, Counter Balance Forklifts and Electric Pallet Jacks.

  • Print and distribute operational reports; manage the release of orders, sort orders by established criteria and distribute orders as appropriate; provide local network administrative support; process order cancellations and bin checks as needed.

  • Identify items to be added or moved and identifying appropriate locations through analysis of available reports; establish the selling unit of measure, dimensions and weight of the items to be added or moved; determine the appropriate slotting method or zone and assign a location or zone in the system; prepare the location and move product to the assigned location as needed.

  • Verify location, item, quantify and unit of measure matches report; annotate report and resolve discrepancies making system adjustments as necessary; remove and transport damaged product from active Pick or Storage locations.

  • Using available reports, research locations and items in question; validate and count all questionable locations and items to move product to correct locations as needed; make system adjustments as necessary.

  • Perform quality control activity by selecting random cartons to inspect; Verify item and quantity against customer order and noting, resolving and communicating all discrepancies; process completed order as appropriate.

  • Maintain a clean and safe work environment following all policies and procedures.

  • Active participant in our Lean Continuous Improvement culture and process.

  • Understand and demonstrate Essendant's Core Values

  • Performs other duties as assigned.

Skills/Knowledge Required

  • Highly dependable individual demonstrating key USI Values including Teamwork, Integrity, Honesty and Accountability.

  • Ability to develop and perform all required tasks within the scope of Operations Support 1 to the level of established productivity required and in keeping with applicable Standard Operating Procedures, rules, established processes and Quality guidelines.

  • Ability to operate equipment in a safe and controlled manner, i.e., box erector, tape machine, Taylor Dunn, pallet jack and walkie-rider.

  • Ability to leverage appropriate technology in an effective manner in performance of the function, i.e., pick-to-voice, computer, scanner, Associate Kiosks etc.

  • Ability to lift up to 80lbs.

  • Ability to follow simple directions (verbal and written) in English.

  • Ability to perform basic math

Education and Experience

  • High School diploma or GED equivalent preferred.

  • Warehouse/Distribution-related or inventory control experience preferred.

Requisition Number: 16-2598

Title: Associate, Operations Support

City: Houston

State: TX

Zip Code: 77040