St. Jude Medical Clinical Specialist, MCS in Houston, Texas

Clinical Specialist, MCS

Houston, Texas, USA at

Sales at


160001S8Requisition #

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Impact this role will have on St. Jude Medical:

This position is responsible for, but not limited to, the following:

  • Key point of contact for clinical issues for assigned territory customers.

  • Training and educating customers on Thoratec products per the approved educational materials and IFU's.

  • Heartline and Travel Call responsibility.

  • Attending implants to provide clinical support according to approved educational materials.

  • Strategic planning and execution to improve outcomes, and business objectives within territory.

  • Effective and timely management of territory clinical issues, and process related issues, including: monthly reports, TAAP's, expense management, Concur expense reporting, SFA input, and PEC reporting.

  • Effective communication and collaboration with territory team, clinical team, training and education, marketing, technical support and management teams.

  • Communicate regularly with Clinical Manager.

  • Awareness of and adherence to Advamed guidelines.

  • Active continuing education to stay current on the clinical issues impacting MCS.

  • Evaluates clinical and educational needs of customers.

  • Designs, develops and implements quality education programs.

  • Actively participates in the communication of concepts and ideas designed to benefit customer support and educational efforts.

  • Tracks industry trends to alert marketing to new product direction.

  • Provides input into the strategic and tactical planning process.

  • Responsible for providing technical and clinical support to customers and sales team.

  • Coordinates and assists with the training of all centers in an assigned geographical region.

  • Maintains contact with customers in order to assess clinical and educational needs.

  • Evaluates customer needs and recommends appropriate product modifications.

  • Creates, maintains, and updates educational materials.

  • Assists in the promotion of Thoratec's product to prospective clients in cooperation with the sales team.

  • Evaluates product viability and planned product improvements and modifications.

  • Completes clinical reports as requested by management, and completes all additional documentation requested by management in a timely basis.

  • Protects and acts responsibly toward all company equipment and confidential information.

  • Provides support at Tradeshows as requested by management.

  • Must be able to travel in the U.S. Estimated 60-75% overnight travel (vast majority within geography indicated above).

  • Maintains a good driving record.

  • Ability to work effectively from a home office base and must provide the majority of their own typing, filing, and communications support.

  • Ability to coordinate a high level of activity under a variety of conditions and constraints.

  • Performs other duties as assigned by supervisor.

Your experience(s), education and knowledge will further expand St. Jude Medical’s marketplace success:

  • Undergraduate Degree in Nursing or some other medical discipline. Graduate Degree desirable.

  • Background in Nursing, Circulatory Support or Cardiology.

Your preferred qualifications and education:

  • Nursing (ICU or CCU), clinical publications, and group presentations desirable.

  • Computer literacy.

  • Highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized.

  • LVAD (left ventricular assist device) experience highly desireable.