Ryder System Customer Service Representative II in HOUSTON, Texas

Opportunity Details:

Position Description:

The Customer Service Rep II will provide service relating to fuel systems operations and compliance


  • High School diploma or equivalent

  • A minimum of 6 (six) months experience as a CSR level 1 or equivalent industry experience

  • Basic computer skills such as using an internet browser, such as Internet Explorer; using an internet Search Engine, such as Google; understand URLs; create bookmarks (or favorites) within your browser; download files or save the target of specific URLs; upload files by using simple web forms; send and receive email with attachments; save email attachments on your hard drive; use a word processor; paste text from a web page or a word processor document into an email; print materials from the Internet or from other computer documents; save a document as various file types; create and manage files and folders on your computer; install software downloaded from the Internet; find files on your hard drive.


  • Ability to pass two levels of Automatic Tank Gauge systems

  • Strong oral and written communications skills

  • Self Starter

  • High quality customer service skills

  • Superior phone skills


  • Makes decisions independently Identifies and resolves service issues at facility level

  • Generates work orders and dispatches qualified service subcontractors

  • Identifies reoccurring service issues

  • Performs Automatic Tank Gauge diagnostics with current remote software

  • Follows up with location managers on open work order issues

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2016-33687

Job Locations US - TX - HOUSTON

Posted Date 10/12/2016

Category Admin Support, Clerical & Service Coordinators

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 9781