Liberty Mutual Field Property Contents Adjuster - TX, LA in Houston, Texas

Advance your career at Liberty Mutual - A Fortune 100 Company!

Manages, investigates and resolves assigned Property Contents claims under limited supervision. Compiles and values inventory of damaged/lost contents associated with property claims. Provides policyholders with quality customer service. May assist Claims Representatives with in-person inspection/policyholder contact where necessary.*Candidate can live in Houston, San Antonio, Austin or Baton Rouge, Louisiana. 25% travel.*


  • Responsible for claims handling personal property losses to include large loss.

  • Works in concert with large loss adjuster for scheduling, inventorying, adjustment and relocation assistance.

  • Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing.

  • Develops expert list/websites for various product categories. Utilizes internet VIA/Insurer's World/vendors for pricing and/or validation. Documents the file accordingly.

  • Provides quality customer service. Provides insured with policy information to include coverage, limitations, replacement or ACV options.

  • Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.

  • May assist on files handled by Claims Reps with in-person inspection/policyholder contact when needed.

  • Attends product seminars/shows to build personal property expertise.

  • May be called upon for catastrophe duty.


  • Strong written and oral communications skills required.

  • Good interpersonal, analytical and negotiation skills required

  • Customer service experience preferred

  • Knowledge of coverages provided within various homeowner policies.

  • Experience in interior design, electronics, appliances, antique-collectibles, clothing and furniture retail preferred.

  • The capabilities, skills and knowledge required is normally acquired through a Bachelor’s degree or equivalent experience and 18-24 months of directly related experience.

  • Ability to obtain proper licensing as required.


We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

  • 401K and Company paid pension plan

  • Medical coverage

  • Dental coverage

  • Paid time-off

  • Pay-for-Performance

  • Discounts on automobile and homeowner's insurance

  • Discount fitness memberships

  • Flexible spending accounts

  • Tuition reimbursement

  • Vision care coverage

  • Work/Life resources

  • Credit Union membership

  • Employee and Dependent life insurance

  • Disability insurance

  • Accidental death & dismemberment insurance


We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.

We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.

We believe our employees take pride in knowing that they help people live safer more secure lives every day.

Responsibility. What's your policy?

Job: *Claims

Title: Field Property Contents Adjuster - TX, LA

Location: TX-Houston

Requisition ID: 79597

Other Locations: US-TX-San Antonio, US-LA-Baton Rouge, US-TX-Austin