Sona MedSpa Front Office Coordinator - FM 1960 / 290 in Houston, Texas

We are currently seeking a full-time Front Office Coordinator in the FM 1960 / 290 area!

Our Front Office Coordinators provide exceptional customer service while being the first to answer the phones and the first seen when clients walk in the door. This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments.

Responsibilities:

  • Act as primary receptionist by meeting/greeting clients, scheduling, invoicing, and assisting the rest of the center team

  • Develop strong relationships and ensure consistent delivery of an exceptional client experience over the phone and in person

  • Utilize “soft selling” skills to increase existing client business and build a strong referral program

  • Compliance with all established company policies and procedures

  • Monitor client flow and adjust nurse scheduling assignments as needed

  • Ensure reporting is completed accurately and timely

  • Effective in multi-tasking in a fast-paced environment

  • Assist other team members to ensure that you are being efficient and offering the best customer experience possible

  • Note: All medical-related responsibilities are assumed by Head Nurse and Medical Director

Requirements

  • Minimum 2 years administrative experience

  • Previous medical office experience a plus, but not required

  • Exceptional customer service and time management skills

  • Bookkeeping/invoicing aptitude

  • Strong computer skills

  • Cheerful personality

  • Full time employees must be able to work one evening and every other Saturday

Benefits

  • Competitive salary and monthly team bonus opportunities

  • Does not have to work with insurance companies

  • Extensive and ongoing training

  • Full-time employees are offered a full benefits package to include medical, dental and vision coverage, 401(K) program, and paid time off and paid holidays

  • Potential for career advancement within the company

  • All employees receive free or reduced cost treatments and discounts on products