Best Buy Geek Squad Technology Education Agent in Houston, Texas


Job Title:

Geek Squad Technology Education Agent

Location Number:

000239-West Oaks-Store

Job Description:

What does a Geek Squad Technology Education Agent do?

The Geek Squad Technology Education Agent (TEA) performs walk-out working solutions, clinics and classroom based trainings to help our customers along their technology journey. This role has a strong knowledge of all services, technology and store business category strategies and ensures that no clients are ever left un-served or underserved, no matter where they bought their product. The TEA partners with other employees, especially the sales team, to ensure clients end-to-end needs are met and is a brand ambassador for both the Geek Squad and Best Buy brands.

80% of your time you will:

  • Educate clients utilizing the Sales Excellence engagement model to provide them walk-out working solutions, clinics and has classroom based trainings

10% of your time you will:

  • Stay current on the latest and greatest technology

10% of your time you will:

  • Engage with sales team to explain services and technology to help them achieve business category goals

What are the Professional Requirements of a Geek Squad Technology Education Agent?

Basic Requirements:

  • 3-6 months working experience

Preferred Requirements:

  • High School diploma or equivalent

  • Associate degree in general electronics or computer repair

  • 1+ years retail or customer service experience

  • 1+ years experience diagnosing or repairing PCs or consumer electronics

Req #:


Address Line 1:

2480 HIGHWAY 6 S







Job Level:

Entry Level

Employment Category:

Occasional Seasonal


Geek Squad

About Us:

About Geek Squad

It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddl

Additional Job Information:

What are my rewards and benefits?

Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.

Job Search Categories:

Retail Jobs, Geek Squad