Robert Half Technology Help Desk in Houston, Texas
Looking to place a Help Desk Level 1-2 Technician who can multi-task well under pressure and possesses strong attention to detail. The Help Desk Technician troubleshoots, then determines the source of the issue, and advises/implements appropriate solutions. The Help Desk Technician is the first point of contact for users calling in, so strong communication is key. This candidate will provide Help Desk support (desktops, servers, network, printers, phones) for internal and remote users. Candidate should have an in depth technical understanding of various hardware, software and networking systems.
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 04130-9500205472
Functional Role: Help Desk/Tech Support I
Postal Code: 77001
Requirements: Experience utilizing a ticketing system (REMEDY, ServiceNow, etc.). Administration knowledge of Active Directory. Comfortable with work station set up for new employees and providing IT introductory training. Proficient in virus management; prevention, detection and removal. Confident in troubleshooting current Microsoft operating systems, servers and workstations; Microsoft Office applications (Excel, Outlook, PowerPoint, Visio and Word). Ability to provide timely support for phone messaging system, voicemail, electronic fax, and cellular phones. Excellent communication skills both oral and written. Customer focused. Preferred: Mac experience a plus A+ Certification a plus 1-2 years Help Desk experience preferred