Wyndham Worldwide House Laundry Attendant - Wyndham Houston Medical Center in Houston, Texas
House Laundry Attendant - Wyndham Houston Medical Center
Wyndham Worldwide is one of the largest and diverse hospitality companies in the world made up of three distinct business units - Wyndham Vacation Ownership, Wyndhahm Destination Network, and Wyndham Hotel Group. WIthin Wyndham Hotel Group there are more than 7,800 hotels made up of franchised and managed properties.
The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins, and tablecloths.
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying oncerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Maintain a warm and driendly demeanor at all times.
Equal Opportunity Employer M/F/D/V.
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Flexible and long hours sometimes required.
Medium work - Exerting up to 10 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
Understand operation of washing machines and dryers.
Load and unload washes according to standards.
Wash and dry all dirty linens, towels, rags, etc.
Sort all hotel linen according to type, color, size, etc.
Pre-treat all stained linen before washing.
Clean dryer filter daily and maintain all equipment as trained.
Operate iron as per standand and ensure that it is shut off at the end of the day.
Sweep and mop laundry floors, storing all linens off the floor.
Fold towels and linens.
Remove and sort dirty linens and towels from laundry carts.
Keep laundry carts clean and free from debris.
Maintain clean work area.
Sort clean laundry according to type and load carts.
Ensure overall guest satisfaction.
Primary Location: United States of America-Texas-Houston
Employee Status: Regular
Organization: Wyndham Hotel Group - Wyndham Hotel Management
Job Posting: Oct 7, 2016, 10:19:05 AM
Requisition ID: 1614524