Parsons Corporation IS Technical Support in Houston, Texas


Under general supervision, works with Parsons managers, GBU managers, project managers or other internal clients to analyze business system needs for an assigned medium to large business application system or subsystem. Applies knowledge of applicable business systems and industry requirements to identify appropriate solutions, taking into account the business implications of specific decisions as well as the effects of integrating and implementing a recommended application into the current Parsons business environment.

Uses this analysis to create detailed specifications used to develop, upgrade or modify existing business applications. Analyzes business and user needs, documents requirements and resolves issues, questions and problems with the existing system logic as necessary.


Provide technical support and system configuration for the Houston Airport System’s Enterprise Asset Management System (EAMS) which is currently Infor EAM Version 11

  1. Serve as one of the key contacts for HAS-EAMS in regards to resolving system technical issues and system configuration updates.

  2. Provide technical updates, and configure new asset data, in EAMS. Such data includes PM Schedules and Tasks, asset inventory, Key Performance Indicator (KPI) reports, User Group set up, system security rights, and etc.

  3. Meet with HAS – Infrastructure Asset Management stakeholders to resolve technical and non-technical issues related to EAMS.

  4. Other responsibilities in support of the HAS – EAMS, and HAS – Strategic Asset Management (SAM) program, may be assigned.

  5. Become proficient with the use of HAS EAMS, specifically Infor EAM version 11, within the first 60 days of assignment start date.


4-year degree in Finance or Computer Science (or related curriculum) and a total of at least 5-8 years of progressive experience in business systems analysis combined with skill in programming utilizing specialized languages, in developing or implementing IT infrastructure solutions and/or in working with mobilization solutions (or an equivalent combination of work experience and education).


  1. Performance of Information System services associated with Enterprise Asset Management (EAM) systems and/or Computerized Maintenance Management Systems (CMMS).

  2. Overall working knowledge of CMMS and EAM systems. Specific experience in Infor EAM or related systems such as (Maximo).

  3. Establishment of collaborative relationships with HAS Infrastructure Asset Management stakeholders involved in facility maintenance, construction, planning, operations, and finance.

  4. Minimum of 5-10 years of experience in technical support of EAM systems and CMMS.

  5. Experience in the development of new CMMS and Enterprise Asset Management Systems.

  6. Experience working within an operational airport environment is desirable, but not mandatory.

  7. Experience with Geographic Information Systems (GIS) is desirable, but not mandatory.

Parsons is an equal-opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBT.

Parsons is proud of our 70 years in delivering engineering, technical, and construction services to our legacy markets: -infrastructure, industrial, federal, and construction. As markets have evolved, so have we. Parsons is a provider of choice for cybersecurity and alternative project delivery services. We believe talent, passion, and commitment generate success. Parsons employees go the distance for our customers and give back to the communities in which we live and work. We welcome self-starters who have the ability to solve problems elegantly-and who believe in our core values of integrity, safety, quality, innovation, sustainability, and diversity. If this describes you, join us! Parsons delivers a better world.-

Job Information Technology

Organization null

Title IS Technical Support

Primary Location US-TX-Houston

Requisition ID 39522