HP IT Engineer-Server SME in Houston, Texas
IT Engineer-Server SME
We are looking for a candidate with rich experience in server infrastructure administration, virtualization or hybrid cloud (Azure/AWS). This role is for talented System Administration (Unix/Linux and Windows) Subject Matter Expert (SME) to support our Server Infrastructure. Individual will join a team responsible for managing the administration of the server production environment infrastructure. Candidate will provide leadership and oversight to UNIX/Linux & windows activities and work with Service provider to deliver on uptime SLAs.
Duties Include The Following
Provide support for the HP global corporate IT server infrastructure, which is an environment with more than thousands of servers and systems across multiple locations worldwide;
Administrate the server hardware, operating systems, and the virtualization infrastructure;
Plan, coordinate and implement changes by following the IT change process;
Challenge and optimize any of the existing technology or process to continuously improve the capability of the team and self;
Work with Service provider to troubleshoot hardware and software problems with Server and Operating systems.
Preparing Root Cause Analysis reports in support of the ITIL process.
Work with Service provider to Develop and maintainin installation and configuration procedures for new server builds.
Assess on going Operation issues and assess/rectify architecture and hardware limitations
Evaluate vendor capabilities to provide required products or services
Optimize Service delivery with Vendor
Regular capacity planning exercise to account for organic growth
Education and Experience Required:
Bachelor’s degree or equivalent, MIS/CS related majors would be preferred with 10 years of industry experience
At least 5 years’ experience working as a senior or higher systems administrator on Windows, Unix and virtualization platform for a multi-national company larger than 3,000 employees;
Solid experience of administrating and managing servers and systems, various flavor of Severs OS - Microsoft Windows, Linux/Unix
Hands-on experience on VMware (5.x/6.x) or MS Hyper-V (2012) administration, including cluster administration;
Hands-on experience on AWS, Azure will be a big plus;
Knowledge and Skills Required:
Solid knowledge of LAN and TCP/IP networking. Network administration experience is a big plus;
Basic knowledge of SAN/NAS storage. Storage administration experience is a big plus;
Working in an Outsourced environment and ability to manage service provider to deliver on SLAs is must
Must have basic sense of ITIL fundamental (esp. change/configuration/incident processes);
No shift premium (United States of America)
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