Selene Finance LP Loss Mitigation Specialist in Houston, Texas
Job Title: Loss Mitigation Specialist
Department: Loan Resolution
Location: Jacksonville, FL / Horsham, PA / Houston, TX
FLSA Status: Non Exempt
Selene Finance LP, a mortgage loan Special Servicer with locations in Houston, TX, Jacksonville, FL, and Horsham, PA, specializes in loan resolution strategies designed to preserve home ownership and distressed asset rehabilitation. Founded in 2007 to address a specific need in the mortgage industry, we strive to keep borrowers in their homes by making their mortgages affordable. A positive attitude coupled with proven creative thinking and actions are attributes we seek in all of our employees. If you want to make a difference, Selene is the place for you!
Position Summary: Assigned portfolio of loans within a team environment that are over 30 days delinquent with the responsibility to contact each customer to resolve their mortgage loan by performing the following duties
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with the ability to prioritize and maintain a large volume of multi-faceted work. Also required is the ability to be flexible and adapt to a fast-paced and changing business environment. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Conducts outbound calls to full portfolio at least once a week, with the ability to sort and focus on any given investor or pool.
Receives inbound calls from customers in delinquent range and assigned portfolio.
Conducts light skip-tracing activities.
Receives financial information from customers and analyzes for potential workout solutions offered within the policies and procedures.
Processes terms of possible workouts, including dollar amounts to be paid by customers.
Understands forbearance/repayment plans.
Understands and discusses with customers general requirements for short sales, deeds in lieu, and other loss mitigation options.
Utilizes time management efficiently.
Meets monthly workout to portfolio ratio goal.
Education / Experience:
Requires a high school diploma or general education degree (GED);Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Selene Finance LP is committed to the total wellbeing of its employees therefore offers one of the best benefits package available in the industry today which include:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays (11 ½ days off)
Company paid Life Insurance,
Company paid Short-term & Long-term disability,
Matching 401(k) Plan
The job requirement listed above are representative of the knowledge, skill, and/or ability required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene Finance LP reserves the right to amend and change responsibilities to meet business and organizational needs.