HP Product and Service Operations IT in Houston, Texas

Product and Service Operations IT

Description -

HP is a proven leader in personal systems and printing with:

  • Ongoing opportunities to innovate and drive change

  • A position that will provide challenging engineering problems that in the process of solving, will build IT fundamentals as well as provide a solid business acumen

  • College hire training/mentor program to ramp-up business acumen and technical skills

  • Opportunities for configuration and/or code development in a variety of technology areas including: Java, J2EE, .NET, SAP, HANA, Oracle

  • Exposure to leading edge technologies such as Cloud, In Memory Databases, and 3D Printing

  • Very large and stimulating environment providing continual opportunities for knowledge and growth

As a member of the Product and Service Operations team, you will be responsible for working with HP's supply chain capabilities. This includes traditional ERP capabilities and emerging transformation efforts such as HANA, S4, SaaS solutions, and Cloud. In addition, you will have exposure to cutting edge technology and innovation as HP expands its portfolio into 3D printing.

As part of this worldwide team, you could have the opportunity in multiple areas of focus:

  1. Operational Innovation: Identification and development of automation and innovative solutions that solve class issues, improve the quality of the environment, and/or drive work out of the system.

  2. Proactive Management: Direct ownership and accountability for the health of individual supply chain systems. This includes both taking action before any potential issues arise and/or developing processes that detect early indicators of issues. Further, working with development teams to remediate code issues that cause problems.

  3. Production Operations: Management of production systems via dashboards and monitors. Participate (and lead) escalations that drive timely restoration of service.

  4. Project Innovation: Delivery of innovation that supports business requirements required to enable HP to expand its portfolio of products, services, and capabilities into the next generation of technology.


  • Participates as a member of the Product & Service Operations IT team

  • Multiple areas of focus as described above (see “description”)

  • Drives both technical and process solutions based on business demands

  • Ensures availability and performance of systems are optimal

  • Works with business and development teams to design and deploy best in class solutions

  • Lead and drive necessary solutions – work across teams and organizations as required to drive necessary results

Education and Experience Required:

A technical or mathematical Bachelor's degree (e.g. Computer Science, Statistics, MIS) or equivalent experience and a minimum of 0-2 years of related experience. As a college hire, in depth knowledge in any particular area of specialization is not expected. Strong knowledge of computer science fundamentals and concepts is more imperative.

Knowledge and Skills Expected:

  • Strong computer science fundamentals: algorithms, data structures, operating systems, database systems, object oriented systems & design

  • Strong mathematical and statistical background, including the ability to create predictive models and correlations is a plus

  • Strong verbal and written communication skills

  • Strong understanding of modern software development methodologies (Object Oriented)

  • 0-2 years experience writing code using modern software languages (C#, Java, C/C++) -- Work on large scale projects with multiple developers is a plus

  • Understanding of software frameworks such as J2EE and .NET is a plus

  • Solid understanding of analytical problem solving and business management

  • Basic understanding of database administration and experience with modern databases (SQL Server, Oracle)

  • Process and detail oriented

Job -

Information Technology

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -


Relocation -


EEO Tagline -

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