Randstad Technician in Houston, Texas



Houston, TX Salary:

US$ 21 per hour Date Posted:

Monday, October 10, 2016 Experience:

2 years Job Type:


Reference #:



Randstad Engineering

apply now


Service Technician needed to provide repair and service support on Low to Mid-Range office printing products to customers. This person will be providing preventative maintenance service on production products. This is a contract position in Houston, TX. This position will be in house at the U of T Health Science Center in Houston. It will also require driving to multiple building locations in Houston.

Responsibilities for the Technician

  • Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance

  • Take responsibility for customer satisfaction by providing timely and courteous service with minimal support from other personnel

  • Perform mechanical adjustments, troubleshoot to the Field Replaceable Unit (FRU) level (FRUs may be electrical, electronic or mechanical in nature and are defined during product training)

  • Handle mechanical observations of belts, chains, pulleys, clutches, gears, motors, and interdependent drive systems with an ability to understand and troubleshoot malfunctions

  • Communicate with customers the status of their current service call and address any other service concerns they may have with the product

  • Meet and/or exceed all required standards, such as Customer Notifications (ETA), Response Time, Product Repair Hours, Parts Cost, First Time Fix, and Call-Backs

Requirements for the Technician

  • A certificate or diploma from a vocational program , technical school, or college in the field of either: electronics, electrical / mechanical repair, or similar field (2 or more years of related field experience as a repair technician may be substituted for the certificate/diploma.)

  • Mechanical Background (gears, pulleys, belts, chains, motors, clutches, drive systems) as well as computer skills

  • Customer skills

  • Reliable Transportation (space, passes safety inspections, licensed and insured)

  • Experience or formal training in AC-DC electrical/electronics required as well as functional knowledge and application of a multi -meter.

  • Online assessment is a prerequisite for an onsite interview


Job Number: 125957

apply now