Citi CCB CRM MSD Lead Developer in Irving, Texas

  • Primary Location: United States,Texas,Irving

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16052199

Description

System application development, support, and lead for data analysis, data modeling for CCB CRM related systems. A principal application relationship team member partnering with Business resources

  • High level Application Development responsibilities include:

  • Project conceptualization and providing application and industry guidance for projects

  • Project requirements analysis and estimation

  • Project planning and staffing

  • Management of application configuration and development

  • Troubleshooting, problem resolution

  • Coordination of compliance and SDLC and other internal processes

  • Testing support

  • Project delivery and implementation

  • Partner to help insure appropriate Production Support for BI and CRM applications

  • Assist in insuring up to date staff training and knowledge acquisition

  • Support of manager in various support process, reporting, improvement opportunities

  • Project – Task Manager Responsibilities include:

  • Staffing recommendations and acquisitions according to approved project sizing, budgets, and projections

  • Assist in recruiting of BI related talent

  • Provide resource guidance and counseling in concert with direction from direct management.

  • On-going resource time and work management

  • Provide insight and inputs into resource ratings and reviews and compensation management

  • Vendor and Supplier Management:

  • Assist with time Approvals, on-boarding and WO management in concert with Vendor and Resource Management Teams.

  • Administrative Responsibilities include:

  • Support of manager with CSI ownership and administration for CRM Applications

  • Support and execute change management for responsible applications

  • Assist in management of FIDs, Critical Data Assets, Access management

  • Compliance with IS policies and practices

  • Support of vulnerability assessments, internal and external audit requirements.

  • Planview and time management administration/coordination

  • Business Relationship:

  • Support of manager in providing guidance and direction in key planning and assessment meetings

  • Assist in managing projects according to financial plans and budgets.

Qualifications

  • Requirements:

  • A viable candidate will have a minimum of 10 years of quality IT Development experience in distributed technologies with skill in MS Dynamics, .Net, C#, WCF, XML, MS SQL Server

  • 3-5 years of solid product development experience with MS Dynamics 2011 and exposure to MSD 2016 with configuration, customization, work flows, plug-ins

  • Strong in MS SQL Server, MS Reporting service (SSRS), MS Integration Service (SSIS).

  • Work experience in Could environment of MS Dynamics

  • Quality knowledge of Web Services and different integration techniques

  • Certification on Microsoft Dynamics CRM is preferable.

  • Strong verbal and written communication skills – Create and deliver presentations and documents

  • Demonstrated leadership in key significant projects and diverse teams

  • Demonstrated track record of ability to create and organize teams to effect project delivery

  • Significant track record of development product delivery – complete SDLC and application support

  • Quality experience in project management of direct, matrix resources

  • Track record with Global Applications support and deployment - familiar with Data Privacy concepts and process is a big plus

  • Demonstrated strategic thinker relative to future technology product opportunities and direction is desired