Allstate Claims Information Support Analyst in Irving, Texas

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Job Qualifications

  • Bachelors degree in related field preferred or equivalent experience

  • Ability to interact effectively with internal or external customers and act with empathy

  • Strong knowledge of computer applications such as Excel, Business, Objects, Access, PowerPoint etc

  • Applies general knowledge of insurance policy, coverage, and regulation

  • Applies general knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards

  • Applies general industry knowledge to discipline practices, including best practices, to support the business unit

  • Applies general knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data

  • Applies general knowledge of standardized problem solving and preparation of basic reports for analysis

  • Applies general ability to leverage learned technical skills in support of team objectives

  • Applies general negotiation and/or arbitration skills

  • Applies general conflict management and problem resolution skills in managing internal and external customer relationships

  • Ability to investigate, evaluate and settle moderately complex claims

  • Provides individual decision making within authority limits

  • Has and maintains all appropriate licenses and registrations for the role per state requirements

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

  • Good Work. Good Life. Good Hands®.*

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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  • Allstate generally does not sponsor individuals for employment-based visas for this* position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.