Liberty Mutual Division General Manager, National Insurance in Irving, Texas

  • Advance your Career at Liberty Mutual Insurance - A Fortune 100 Company *

Directly responsible for leadership/management of all functions within a division of the National Insurance Casualty organization, including: the National Casualty underwriting segment, the Middle Market underwriting segment, and the field Service organization. Responsible for managing an organization that values underwriting discipline, profitable growth, ease of doing business, and superior distribution management (through production underwriters, territory underwriters, and account executives). Accountable for achieving operational objectives through ensuring: high quality risk selection and decision making through UW expertise, the development of strong Agent/Broker relationships, and effective portfolio management. Leads a high-performing organization through effective selection, development, performance management, and engagement of employees.


  • Leads a high-performing organization through effective selection, development, and employee engagement; drives the clarity of business strategies/operating objectives and creates alignment throughout the division.

  • Drives the development of challenging business plans reflective of the competitive environment; aggressively monitors results adjusting strategies and tactics to maximize profit while balancing growth.

  • Contributes to the development of strategic marketing initiatives. Enhances and maintains Liberty presence with the brokerage community by solidifying key relationships. Represents the Company to its largest policyholders and may operate as executive level contact for external business partners.

  • Ensures the organization develops and maintains successful relationships with agents and brokers by providing stewardship with service partners, including initial setup of service commitments, and regular visits.

  • Ensures the achievement of continued profitability, growth and/or operational efficiencies for the division through assessment of risk tolerance, market appetite and emerging risk issues.

  • Evaluates underwriting performance based on financial analysis. Includes rate, reserve adequacy, operational, planning and product reviews.

  • Provides overall direction for underwriting authority delegation, audit criteria and catastrophe management for area of responsibility.

  • Promotes an environment of continuous improvement, collaboration and partnership applying Liberty Management Systems (LMS) principles to improve customer relationships, quality and work processes.


Knowledge of commercial property & casualty products, insurance operations, finance and actuarial concepts, regulatory environment, reinsurance, account management, underwriting, marketing, producer management, and product development. Skills required include: analyzing and problem solving, decision making, building relationships, courage, innovation, communicating effectively, engaging and motivating people, negotiation, influencing others, focusing on service, managing and improving processes, executing well, and planning & organizing work as normally acquired through an advanced degree or equivalent (CPCU also preferred) and 12 or more years of relevant experience (including several years in an operations management capacity).


We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

  • 401K and Company paid pension plan

  • Medical coverage

  • Dental coverage

  • Paid time-off

  • Pay-for-Performance

  • Discounts on automobile and homeowner's insurance

  • Discount fitness memberships

  • Flexible spending accounts

  • Tuition reimbursement

  • Vision care coverage

  • Work/Life resources

  • Credit Union membership

  • Employee and Dependent life insurance

  • Disability insurance

  • Accidental death & dismemberment insurance


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Strategy & Planning

Title: Division General Manager, National Insurance

Location: TX-Irving

Requisition ID: 87314

Other Locations: US-IL-Chicago