Citi Global Head of Regulatory Notification Team - VP - Irving, TX or Warren, NJ in Irving, Texas

  • Primary Location: United States,Texas,Irving

  • Other Location: United States,Florida,Tampa; United States,New Jersey,Warren

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 16056779


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.

Citi's Global SIM Notification Team is a global team that manages all regulatory notification process for information security incidents for Citigroup and its affiliates with team members located globally. As a member of the Global SIM Notification Team, you participate in coordinating, supporting and documenting the review of sensitive information security cases involving customer information and the determination of regulatory notifications based on local law and regulations.

In order to achieve the above results, this position will be responsible for the below functions:

  • Manage enhanced review of customer information with Legal, Compliance, Information Security officers and Business areas in support of policies and procedures.

  • Oversees the Program enterprise-wide with the Business Sectors and Regions.

  • Responsible for providing strategic guidance, oversight and subject matter expertise to the program team.

  • Accountable for the program and responsible for policy, resourcing and other decisions essential to delivery of Regulatory Notification Process.

  • Serves as escalation point for project issues, risks and change requests.

  • Review and approve reports for regulatory filing that are fully compliant with standards, policies and procedures and are well written.

  • Works with the businesses to coordinate deliverables required for audit reviews.

  • Manage and build partnerships across the businesses and key functional support areas within Legal, Compliance, Information Security officers and Business areas.

  • Manage relationship and coordinate deliverables for internal and external (regulatory, etc.) exams, reviews, and audits.

  • Support develops and implements control monitoring program across multiple businesses to proactively identify control risks and self-identify issues for remediation.

  • Meet, preferably exceed, standards for the research, analysis, documentation, presentation, completeness, timeliness and accuracy.



•Bachelor's degree or equivalent work experience

•Extensive years of direct experience in, control, compliance, audit, or regulatory management

•Proficiency in Windows based applications (Word, Excel, Access and PowerPoint). Experience with VBA is a plus. Experience in database manipulation

•Research/Analysis experience preferred

•Ability to organize raw data and resources available into an analytical way.

•Self-motivated with a passion for establishing and maintaining a culture of control.

•Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge.

•Strong communication, reporting, presentation and influencing skills.

•Excellent written and oral communication skills.

•Strong analytical, evaluative and problem solving abilities

•Interpersonal skills and ability to work well in a team environment collaborating across diverse groups


•Detail oriented: Meticulous approach to review and document cases; Attention to detail, structured approach to review and analyze information

•Research: Strong research skills, familiarity/comfort with multiple data/information sources; Ability to synthesize findings of a case into a succinct summary/conclusion

•Self-Directed: Ability to prioritize work activity to maximize performance against agreed targets

•Risk Sensitive: Ability to identify and evaluate potential risks in any given case and escalate accordingly.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer