Citi Infrastructure Risk Manager // Dallas, TX // Citi -- VP // C13 in Irving, Texas

  • Primary Location: United States,Texas,Irving

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 25 % of the Time

  • Job ID: 16011557


Wok as part of a team providing management and support of the Manager Control Assessment functions for the Core Infrastructure Services organization.

Successful candidates will deliver strong governance and oversight process enhancing the overall strength of the risk and controls framework for the organization.

Support Risk and Controls team in disseminating policy updates to CTI entities and assessing the impact of these policies including any changes for entities/countries within the region. This includes performing controls assurance, gap analyses and verifying processes are being adhered to and controls are being executed effectively.

  • Provide automated solutions for risk monitoring.

  • Support the risk assessment program within Citi and region including training, governance, oversight and reporting of Management Control Assessments (MCA) and Enterprise Technology Risk Assessment Dashboard (ETRAD).

  • Enhance and develop processes and solutions to improve efficiency and quality of delivery whilst strengthening the control foundation that supports our clients. Identify opportunities to streamline and look for continuous improvements to our processes

  • Support CTI entities governance of legal and regulatory requirements including, but not limited to, Cross-border, Data Privacy and SOX programs.

  • Support region with identification and remediation of issues ensuring the corrective action plans relating to both self-identified and audit issues contain the appropriate level of quality and adhere to IBAM criteria (issue being addressed by management).

  • Assist in all interactions with audit (internal and external) including deliverables management, audit fieldwork, business monitoring and audit meetings.

  • Support other Risk & Controls staff including regional and global clients in performing ad hoc control assessment activities to evaluate risk management activities within the region.

  • Responsible for ensuring accurate and timely data is provided for the risk and controls Weekly Operations reports including regional / global management metrics tracking, and preparing and verifying data for reports.

  • Identify key analytics and metrics (e.g. KRI/KPIs) to support effective management of operational risk within the region. Utilise ETRAD to provide drive the culture of controls to identify issues through reported metrics, trends, and controls assurance and ensure corrective actions are raised to address gaps.

  • Some minimal travel may be required as part of risk and control activities

  • Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.


Knowledge and Experience:

  • Understanding of Controls environment, Risk based thinking and Information security principles

  • Process definition and creation, including document control

  • Exposure to audit and/or risk management activities preferred

  • Ability to plan, organize, monitor workload and priorities across multiple groups

  • Ability to find automation possibilities of manual processes

  • Proficiency with all MS Office products.

  • Good interpersonal, verbal and written skills

  • Contributor

  • Strong work ethic

  • Act with urgency, courage and conviction

  • Be accountable – own the outcome

  • Act with integrity – do what is right

  • Understanding technology infrastructure

  • Analytical approach with an eye for detail and emphasis on accuracy Basic Computer Programming knowledge and interest (preferably Visual Basic or C#)

  • The candidate will need to be a self-starter. Work will have to be of a consistently high standard with a focus on timely and accurate delivery.

  • Take responsibility for ensuring things are done, overcoming obstacles and challenges.

  • Ability to influence staff and team members effectively

  • Ability to manage multitask and prioritize and escalate appropriately

  • Ability to manage aggressive time frames

  • Flexibility to adapt to changing demands and priorities Ability to identify improvement possibilities and execute Bachelor's Degree.