Citi IT Business Tech Specialist in Irving, Texas

  • Primary Location: United States,Texas,Irving

  • Other Location: United States,Florida,Jacksonville; United States,South Dakota,Sioux Falls

  • Education: High School Diploma/GED

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 16057481


The IT Business Sr. Analyst will guide project teams through the definition of business and functional requirements and the translation of those requirements to the most appropriate systems design. This System Analyst role includes the responsibilities to define and document high-level system technical designs, verify requirements using interviews, perform document analysis, attend requirements workshops, surveys, perform site visits, create business process descriptions, use cases, scenarios, and perform business analysis, task and workflow analysis. Both waterfall and agile methodologies will be supported.

• These deliverables will require an understanding of complex business and computer systems; and the ability to lead large business / technical meetings; define, negotiate, and monitor project scope; manage project plans and client expectations; identify alternate system solutions for complex business needs and deliver written and verbal Solutions, status, and estimates

• Drive and challenge business units on their assumptions of how they will successfully execute their plans

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

• Evaluate evolving business requirements and recommend appropriate systems alternative and/or enhancements to current systems

• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

• Provide technical knowledge to ensure efficient design, development and implementation. Acts as a technical resource in all phases of the development and implementation process

• Successfully engage in multiple initiatives simultaneously

• Participate in project conceptualization meetings and size projects before they are prioritized


• A solid understanding of the Citi Cards business, processing environments, and project management practices

• Experience in Architecture and System Design, including J2EE Web Based systems

• 5-10 years requirements and development work in Technology

• Project management and technology methodology (waterfall and agile) experience

• Excellent verbal and written communication skills

• A working knowledge of MS desktop tools

• The ability to meet the needs of the business and to adhere to process and procedures

• Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

• Ability to interact professionally with a diverse group, executives, managers, and subject matter experts

• Education Level: Bachelors Degree in Business, Information Technology, or equivalent experience