Citi IT Estate Manager Head // C14 -- SVP // Citi, Dallas, TX in Irving, Texas

  • Primary Location: United States,Texas,Irving

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 16059659


The Estate Management Core Head will be part of a team working within the Citi Technology Infrastructure group focused on the Consumer Technology business for the purpose of managing and reporting against the infrastructure estate.

The Estate Management Core team is responsible for two key areas: 1) data management and visualization, 2) Estate Management programs. The data management and visualization teams provide the aggregated and federated data view and reports/dashboards that the program teams and the sector Estate Management teams used to report on the status of the estate. These reports are key to understand current risks and costs of the environment as well as actions to take and progress towards improving the estate. The data and dashboards must be accurate and provide a view that tells the story about where we started, what we have done, and how we are tracking toward end of year targets. The program teams then use the data to set priorities and ensure proper progress is being made towards our goals, calling out risks and mitigation plans where needed. The program team interfaces with the Sector Estate Management team to ensure they are making progress in remediation of any risks or opportunities.

In this role you and your team will collect data from multiple reporting systems, analyze the data, and interpret the information to provide direction to CTI and the sectors. You will interface with multiple groups across CTI and the sectors to pass the information and analysis on such that it can be actioned. The status of activities will be reported up through regular operational reports to executive leadership within CTI and Consumer.

As the Estate Management lead you will also need to continually evolve the team and its function to ensure the most critical areas with the largest impact to the business and financials are being addressed, while areas of downward trending impacts are slowly automated or moved to lower cost providers.

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•Bachelor’s degree or equivalent experience

•Minimum of 10 years of in an Information Technology leadership position

•Broad background across multiple technologies needed to provide a framework with which to evaluate the status of the estate

•The ability to interpret report data and translate it into a business impact or strategic actions that need to occur

•Some experience in capacity planning, systems performance analysis and utilization

•Technical problem-solving skills

•Strong skills in project management methodologies and tools

•Overall IT experience in a Client-Server environment, with practical knowledge of mainframe, midrange, distributed, and desktop technologies

•Advanced written and oral communication capabilities, ability to influence and successfully interface with executive leadership

•Broad knowledge of advanced environment monitoring & management tools, performance modeling tools, capacity analysis tools, and other advanced modeling and trending tools

•Understanding of database technologies and platforms, BI and other reporting platforms

•High level understand of user interface design and optimization

•Strong presentation skills with the ability to present to large groups as well as senior leadership