Citi Testing Sr. Analyst in Irving, Texas

  • Primary Location: United States,Texas,Irving

  • Other Location: United States,Florida,Jacksonville

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 16063789


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.


  • This is a hands on role to lead a team in the performance testing of Citi’s Digital or Cards systems.

  • This individual will need to analyze project documents and build test plans.

  • They will need to lead the creation of performance test scripts as well as execution.

  • As issues emerge, they will need to drive the initial root cause analysis using performance and monitoring tools.

  • They will need to work directly with development and environment management teams to drive defect resolution.

  • They will need to work directly a diverse set of project teams.

  • Create and contribute to key performance artefacts: project plans, performance test plans, budgets, stakeholder communications, resource and time management.

  • Ensure adherence to Citi-Wide Performance testing standards •Obtain performance testing sign-off for all deployments into the production environments.



  • 5+ years’ experience of technology experience in financial industry.

  • Proficiency with identifying bottlenecks and performance issues in mission critical global applications using distributed technologies is a plus

  • Performance testing and Load runner experience

  • Experience in using Monitoring tools (Wily / AppDynamics) is a plus

  • Works well and respects other disciplines of the project teams.

  • Experience with Citi’s digital systems and associated backends is a plus.

  • Strong negotiation and influence skills.

  • Ability to manage risk appropriately.

  • Excellent technical written and verbal communications skills with experience translating performance defects to business users.

  • Ability to thrive in a team-oriented, fast-paced environment skills.

  • Ability to prioritize individual and team tasks and projects so that deadlines are met.