Microsoft Corporation Cloud Solution Architect in Las Colinas, Texas

This Job is eligible for the following work arrangements: TeleWork

As part of the Practice Development Unit (PDU), the Cloud Solution Architect for Partners (CSA-P) will drive Office 365 Cloud Voice partner technical capabilities in collaboration with Office 365 Practice Development Managers (PDMs). The CSA-P for Cloud Voice partners is a partner facing role that is accountable for developing practices in both existing and newly recruited partners, working with partners to build technical capability to deliver successful customer Cloud Voice seat deployments. CSA-P’s will own the Office 365 Cloud Voice partner technical engagement including: technical readiness, architectural design, networking requirements and will promote the Skype Operations Framework (SOF). The CSA-Ps will promote solutions and offerings that enable partners to rapidly deliver customer value and partner profitability. The ideal candidate will have technical experience in partner and/or customer facing roles and have demonstrated success in leading voice deployments in partner and/or customer opportunities.


Deep practice engagement with a named list partners, report on partner readiness status and provide an updated readiness plan in quarterly reviews. Drive through-partner deployment of Cloud Voice services by supporting partner pre-sales technical, Proof of Concepts (POCs), review architecture designs and provide assistance with RFP/tender responses. Help partners develop their Cloud Voice practices, including: supported architectures, telephony and devices integration, operations frameworks, network assessment, deployment quality remediation, and supporting in market solutions and offerings. Establish deep relationships with key technical decision makers and executives within assigned partners. Capable of leading 400 level Skype for Business technical workshops, and awareness of current market trends and competitive insights. Guide partners through completing their Office 365 and/or Communications competency technical requirements. Significant role in recruiting future Skype for Business partners to address the growing customer demand for Skype for Business Online solutions.


8+ years of experience in managing and driving complex engineering programs.

Proven consultative/complex technical sales and deployment projects, managing various stakeholder relationships to get consensus on solution/projects and experience in architecture, design, implementation, and/or support corporate voice workloads.

Ability to work with senior leadership to set realistic program goals and metrics. Comfortable presenting to senior leadership. Create deep technical relationships with executives and technical leads within customer or partner organizations.

Understand Microsoft product lifecycles, customer buying/deploying motivations, and building relationships across internal and external organizations.

Significant experience with Unified Communications (UC) solutions, preferably Skype for Business, Lync, Exchange, Active Directory and a strong knowledge of IP/PBX systems and components.

Demonstrated capability to design and implement Skype for Business Server and Online architectures or equivalent Cisco Unified Communications Manager (CUCM) experience. Proven experience with PSTN infrastructure components like Voice over IP (VoIP) gateways, Session Boarder Controllers (SBC) and networking technologies that include bandwidth management, Quality of Service (QoS), Edge Network/Security designs and Software Defined Networking(SDN).

Understanding of IT project planning and deployment, and working knowledge of how to drive customer projects to success while balancing business drivers and partner business imperatives. Demonstrate excellent communication and planning skills with the capability to present to and influence senior leadership inside Microsoft and with our customers and partners.

Preferred candidates will possess Microsoft Certified Solutions Expert (MCSE) Communications or equivalent Cisco Certified Internetworking Engineer (CCIE) Collaboration or Cisco Certified Network Professional (CCNP) Collaboration certifications.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.