Stewart & Stevenson LLC SUPERVISOR-PARTS -US in Longview, Texas

We are Stewart & Stevenson. Our unique line-up of products and services means that you’ll get exposure to a broad range of industries including oil & gas, power generation, construction, transportation, marine, mining and agriculture. With more than 1300 employees in 64 locations in the U.S. and abroad, our small, customer-focused teams share a common commitment to the quality and value of service.


Responsible for daily direction and supervision of the parts department and Parts Counter Representatives.


  • Oversee the daily operations of the parts department.
  • Direct the activities of Parts Counter Representatives.
  • Manage parts department costs to achieve margin objectives.
  • Ensure the appropriate manpower and supplies are available to complete work assignments.
  • Address credit and collection issues with accounting and credit departments.
  • Maintain a clean and safe work environment.
  • Resolve customer issues and complaints.
  • Establish work standards and evaluate Parts Counter Representative's performance.
  • Ensure Parts Counter Representatives calculate and deliver accurate quotes to customers. Assist with complicated quotes.
  • Hire, counsel, and discharge Parts Counter Representatives as necessary.
  • Coordinate part needs with service shops to ensure part needs are communicated and ordered in a timely manner.


High School Graduate or General Education Degree (GED) and three to seven years related experience

  • Ability to organize and direct oneself and effectively supervise others.
  • Ability to utilize the available time to organize and complete work within given deadlines.
  • Ability to find a solution for or to deal proactively with work-related problems.
  • Ability to communicate effectively with others using the spoken word.
  • Ability to take care of the customers’ needs while following company procedures.
  • Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.


Computer Skills Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with parts/inventory computer system required, JD Edwards preferred.

Certificates & Licenses Certified and/or guild trained with partner OEM parts

Other Requirements Prior experience in a parts department required. Prior supervisory experience required.

Job ID #: 5537

Location: Longview, TX

Functional Area: Operations

Department: 152500 - LONGVIEW SERVICE

Position Type: Regular

Education Required: See Job Description

Experience Required: See Job Description

Relocation Provided: