Texas Employer Bi-lingual Customer Service Representative in PLANO, Texas

**Immediate need for polished Bi-lingual Customer Service professionals** ***Next classes begin September 25 & October 18!*** Assist with answering questions from customers regarding account inquiries in all External Markets including but not limited to NY, IL, MD, PA, NJ, CT, CA, etc. along with Smart Plan and Small Commercial Assist with taking TX customer calls when required to do so Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times even when assisting difficult, sensitive or emotional customers Maintain quality scores and call center metrics while working in a fast paced, team environment