FedEx Services Sr. Business Application Analyst in Plano, Texas

Company FedEx Services

Job ID 1803232BR

Title Sr. Business Application Analyst

Address 7900 LEGACY DRIVE

Address 2 3RD FLOOR

City Plano

State Texas

Zip Code 75024-4003

Job Category Information Technology

Overview Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 300,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer. Here are some of the recognitions FedEx has received from the past couple of years: • FORTUNE Magazine: No. 8 among “World’s Most Admired Companies” and No. 1 in the delivery industry (2014) • Glassdoor, Employees’ Choice Awards: “Top 50 Best Places to Work” (2014) • FORTUNE Magazine: “100 Best Companies to Work For” (2013) • Computerworld: “100 Best Places to Work in IT” (2013) • Corporate Responsibility Magazine "100 Best Corporate Citizens” (2014) When 300,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click ‘Apply Now’ and tell us more about yourself.

Position Summary and Essential Duties Under limited supervision, interacts with business partners and/or it staff to gather and document information related to requirements and/or software testing. Gathers information from multiple sources and independently sorts medium to high complexity business issues to recommend appropriate direction. Leads project activities through meeting facilitation, managing, project scope and communicating progress. Analyzes business processed and associates them to software deliverables. Develops and/or executes test scripts against requirements. Drafts and reviews documentation in compliance with the FedEx global development process. Develops and/or maintains a business model that reflects current processes and business rules. Provides and/or consolidate input to scoping and impact analysis for future deliverables. Mentors less sr. positions.

Job Specific Information This position will provide business/systems analysis in support of customer-facing applications for FedEx Office. The position will actively collaborate with business and IT teams eliciting, analyzing and documenting associated requirements and solution definitions. The position will be required to analyze information from multiple sources and sort medium to high complexity business capabilities to recommend optimal business solutions. The position will facilitate working sessions and other project related activities using effective communication skills. This successful candidate will work as a critical part of a team and lead analysis efforts.

Knowledge / Skills / Abilities Considered a Plus

  • Experience analyzing and developing customer focused solutions

  • Excellent communication, documentation, and collaboration skills

  • Proven ability to actively and independently elicit and analyze information from multiple sources

  • Significant experience with business/systems analysis best practices and methodologies

  • Experience with the software development life cycle and development processes including Agile and SAFe

  • Experience with Microsoft Office products

  • Experience with image editors, modeling software, and requirements management tools such as iRise, Oracle BPA, etc.

  • Knowledge of Adobe Experience Manager preferred

  • Leadership and mentoring skills

Qualifications Bachelor's Degree in business, computer science, engineering, information systems or related field and/or equivalent formal training or work experience. Requires five (5) or more years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirements

EEO Statement FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.