Spok, Inc. Virtual Systems Administrator (16-157) in Plano, Texas

Virtual Systems Administrator (16-157)

Information Technology
Plano, Texas



Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count, count on Spok. For more information, visit spok.com or follow @spoktweets on Twitter.


This position is responsible for the detailed architecture and design of the virtual server infrastructure and services. Those systems to include all virtualization and cloud platforms, as well as back office server applications and related hardware.

Essential Duties and Responsibilities:

  • Design and architect reliable and efficient solutions combining on premise and cloud based systems to best meet the requirements of corporate users and applications.

  • Planning and executing the selection, installation, configuration, and tuning of server and storage equipment, Virtualization Operating Systems, Network Operating Systems, and Cloud Operating Systems.

  • Develops and generates reporting to establish capacity and availability baselines and manage systems to the SLAs defined by IT and the company.

  • Make recommendations for defining System policies and procedures as they relate to SOX, PCI, and HIPPA regulations as well as best practices for server and storage systems.

  • Maintains data processing performance by monitoring, analyzing, and performance tuning; troubleshooting server and NOS issues; escalating issues to vendor appropriate vendors.

  • Cross train IT and TOC staff by designing and conducting training programs; providing references and support.

  • Upgrades systems by conferring with vendors; developing, testing, evaluating, and installing enhancements.

  • Meets financial requirements by submitting information for budgets; monitoring expenses.

  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

  • Mentors associates and fosters a learning and growth environment.

  • Trains users to use new or modified equipment.


  • Bachelor's degree (preferred)

  • 5+ years of experience as a VMware Systems Administrator

  • VMware or related certifications (if less than 5 years of experience)

  • Experience with vSphere, vCloud, vRA

  • Networking, Windows, Unix

  • Clinical/Healthcare experience is a plus

Preferred Qualifications:

  • Experience with NSX

  • vRealize Suite

  • vCloud Suite

  • vSAN

• Spok is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities • Should you have a disability and need assistance or accommodation in the application process, contact Tara Storms in Human Resources at 1-800-852-8935 •