Spok, Inc. Virtual Systems Adminstrator (16-157) in Plano, Texas

Virtual Systems Adminstrator (16-157)

Plano, Texas



Spok is proud to be the global leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. Our customers send over 100 million messages each month through their Spok® solutions, and they rely on Spok for workflow improvement, secure texting, paging services, contact center optimization, and public safety response. When communications matter, Spok delivers.


This position is responsible for the detailed architecture and design of the virtual server infrastructure and services. Those systems to include all virtualization and cloud platforms, as well as back office server applications and related hardware.

Essential Duties and Responsibilities:

  • Design and architect reliable and efficient solutions combining on premise and cloud based systems to best meet the requirements of corporate users and applications.

  • Planning and executing the selection, installation, configuration, and tuning of server and storage equipment, Virtualization Operating Systems, Network Operating Systems, and Cloud Operating Systems.

  • Develops and generates reporting to establish capacity and availability baselines and manage systems to the SLAs defined by IT and the company.

  • Make recommendations for defining System policies and procedures as they relate to SOX, PCI, and HIPPA regulations as well as best practices for server and storage systems.

  • Maintains data processing performance by monitoring, analyzing, and performance tuning; troubleshooting server and NOS issues; escalating issues to vendor appropriate vendors.

  • Cross train IT and TOC staff by designing and conducting training programs; providing references and support.

  • Upgrades systems by conferring with vendors; developing, testing, evaluating, and installing enhancements.

  • Meets financial requirements by submitting information for budgets; monitoring expenses.

  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

  • Mentors associates and fosters a learning and growth environment.

  • Trains users to use new or modified equipment.


  • Bachelor's degree (preferred)

  • 5+ years of experience as a VMware Systems Administrator

  • VMware or related certifications (if less than 5 years of experience)

  • Experience with vSphere, vCloud, vRA

  • Networking, Windows, Unix

Preferred Qualifications:

  • Experience with NSX

  • vRealize Suite

  • vCloud Suite

  • vSAN

• Spok is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities • Should you have a disability and need assistance or accommodation in the application process, contact Tara Storms in Human Resources at 1-800-852-8935 •