Texas Capital Bank Customer Service Rep II (Lakeside- Richardson) in Richardson Operations Center, Texas

Texas Capital Bank is one of the most successful commercial banks in the country and is in the Top 20 on the Forbes Best Banks in America and The Dallas Morning News' Top Places To Work lists.

Our Banking Centers are not open on the weekends. This Customer Service Rep position will be Monday - Friday.

• Handle teller and customer service requests with exceptional customer service

• Assist management with operational duties and responsibilities

• Serve as backup to Financial Services Rep during peak and heavy traffic times

• Effectively communicate with customers and make decisions within level of authority based on the best interest of the customer and bank

• Act as liaison to various internal business partners

• Abide by Texas Capital Bank policies, procedures, and regulatory compliance guidelines

• Offer and cross-sell bank products and services

• Minimum 3 years previous banking experience working in a branch, including customer service and cash handling required

• Knowledge of banking products and services preferred

• Excellent communication skills, both verbal and written

• Proficient knowledge of PC (Microsoft Word, Excel and Internet)

• Must be team oriented

• Ability to multi task and problem solve in a fast paced environment

Req No.: 2016-2793

Street: 2350 Lakeside Blvd