Blue Cross and Blue Shield of Illinois, Montana, N Health Coordinator in Richardson, Texas
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BASIC FUNCTION:This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities.JOB REQUIREMENTS:1 year of college and 2 years experience with automated systems OR 3 years experience with automated systems.1 year experience with managed care system(s) or medical systems (i.e.; hospital or doctor office). Experience coordinating member needs, providing assistance to members, and analyzing member needs. *Knowledge of medical terminology. *Knowledge of medical claims systems.PC proficiency including Microsoft Office applications. *Customer service skills. *Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.
PREFERRED JOB REQUIREMENTS:*College courses in computer science or the medical field.
Location: TX - Richardson
Activation Date: Tuesday, October 11, 2016
Expiration Date: Wednesday, October 26, 2016