Lennox PC Maintenance Tech II in Richardson, Texas
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.
We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.
Under general supervision, maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Documents, maintains, upgrades or replaces a variety of hardware and software systems.
Supports and maintains user account information including rights, security and systems groups.
Provides routine analysis and problem solving of network or PC software, hardware or peripherals. Works beyond routine nature of tasks utilizing a specialized knowledge and technology.
Contacts and coordinates with hardware or software vendors for service if necessary. Installs computer hardware, software and peripherals for new employees or for employee relocations.
Installs new software packages and upgrades. May control password assignment. May aid in the development of system documentation and procedure manuals as required.
May facilitate and conduct training sessions for company employees in the operation of software/hardware systems.
Requires a high school diploma or an equivalent combination of education and experience. A two year degree or equivalent is preferred. Requires at least 2 years related experience.
Excellent customer service skills required. Knowledge of a wide range of hardware and software products required. Must have strong communication skills and be able to effectively communicate technical issues.
Requisition # 2016-8642
Job Locations US - TX - Richardson
Category Information Technology
Shift / Hours Regular