Verizon Principal Platform Engineer in Richardson, Texas
The Principal Platform Engineer is a technology-based expert in multiple enterprise and solution disciplines supporting our complex customer solutions.
The Principal Platform Engineer is a member of the ISD (Integrated Solutions Desk) team and is required to work independently to identify and resolve diverse and complex problems often spanning (or potentially spanning) multiple components of the solution. The issues/problems often do not have precedence and the position requires advanced troubleshooting guidance and subject matter expertise to direct resolution for reported issues. The role also comprises development activity for existing customer solutions, as well as for on-boarding and new product offerings. Additionally, this function will contribute to the on-going problem management and service improvement efforts of the ISD by identifying and establishing new processes and solutions for improved efficiencies and capabilities for the ISD.
Work city and state are flexible based on Verizon locations.
A Bachelor's degree or 6 or more yearsof industry experience with complex systems and application environments preferred and should include:
Contact Center; Virtualization & Cloud, Microsegmentation, Software Defined Networking, Hardware, Surveilance technologies, Development, ITIL functions, Continuous Service Improvement.
Security Clearance preferred.
Not to boast, but a little bit about us
Verizon powers America’s fastest and most reliable network. We’re also leading the way in cloud and security solutions, Internet of Things and video entertainment. Technology moves fast and so do we. We believe that bringing great ideas and customer experiences to life should be recognized and rewarded. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.