Samsung Electronics America Sr QA Engineer (Mult) in Richardson, Texas

Quality Assurance Engineer II (289354)

Service, Regular Full-Time, Travel Required 10%

Samsung Electronics America ,Richardson Texas

Oct 17, 2016

General Description

If you have ambitions to be a part of a Best in Class organization, the Samsung Mobile is the place to be. We continue to be the World’s leader in Smartphone sales, and our dedication to Innovation and Market Disruption makes this the destination company for the world’s top talent. The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the next big thing.

Position Summary:

An individual with a passion for software, hardware, and performance tests to ensure high quality mobile products is most preferable. The QA engineer will perform given test cases, test procedures and instructions. He or she will assist in the testing and evaluation of mobile features to ensure that said products contain no unidentifiable problems when released to manufacturing. He or she will work with Developers and Project Managers in testing functional and performance tests in various networks against various network vendors in the US.

Essential Duties and Responsibilities:

  • Develop deep understanding of mobile handset products from customer operational perspective

  • Strong experience with all types of testing functional, non-functional, performance, usability, software and system level.

  • Stay informed on the latest test tools, techniques, trends and methodologies and critically adopt them, when appropriate or necessary

  • Responsible for planning, processing and performing all given tasks in an efficient manner with assistance from senior engineers and the supervisor.

  • Gather requirements and specifications of applications and understand the test scope, schedule, effort, resources, and execution plan.

  • Troubleshoot SW/HW related issues and obtain relevant logs

  • Able to perform test with limited scope or detailed instructions and create suitable test methodologies and test cases

  • Collaborate with other cross-functional teams to complete project milestones

  • Determine test infrastructure based on carrier’s requirements and network conditions

  • Understand requirements and correctly translate them to set up test designs/cases.

  • Strategize, plan, document, and execute the testing of your assigned area.

  • Works closely with MQL (Mobile Quality Lab) team in the US and S/W Engineering and Development Group in HQ.

  • Perform test cases, test procedures, and promptly write reports on S/W and H/W detected issues to upper - Detect critical issues in a timely manner to increase Samsung mobile device’s quality and stability in a rapidly progressing mobile industry.

  • Generate professional reports from test results and ability to make presentations.

  • Strong and effective interdepartmental communication skills and the ability to interact professionally with a diverse group of client and staff.

  • Provide general administrative support to the organization

  • Provide recommendations to management concerning issues detected.


  • Bachelor’s degree in Engineering, preferably in Computer Science, Computer Engineering, and Electrical Engineering.

  • 2 to 5 years of system or software Quality Assurance/Development experience preferably in telecommunication industry.

Necessary Skills / Attributes

  • Effective working knowledge of smartphone, operating systems (OS), B2B (Knox), and mobile wireless

  • Familiar with IOT process, Automation tools, and Programming languages such as SQL, Python, Java/Script, C/C++.

  • Strong problem solving and analytical skills, communication(verbal and written) skills, and organizational and documentation skills

  • Excellent leadership skills to widely gain respect and influence.

  • Develops and maintains excellent proactive, working relationships with all appropriate levels within and outside the company.

  • Works independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames. Perform to complete tasks and objectives that are clearly defined and guided by upper management.

  • Knowledge and good understanding in CDMA/EVDO/LTE diagnostic monitoring and debugging tools.

  • Familiar with wireless standards which includes industry organizations (3GGP, 3GGP2, etc.) and carrier requirements

  • Must be able to exhibit technical thought leadership amongst both peers and carriers

  • Proven success working in a creative, fast-paced, results-oriented environment.

  • Proven success working in a collaborative cross-disciplinary team environment.

  • Proven history of detecting and effectively managing product defects.

Company Information


BIG THINGS HAPPEN HERE. The amazing products for which Samsung is known world-wide are the results of the amazing people who work here. Their talent, creativity, dedication, and commitment to innovation are what make us who we are. To continue to be a world leader in technology, we focus on attracting the best talent available and offer a corporate culture in which every individual can challenge themselves to discover how good they are, and how great they can become.

Headquartered in Ridgefield Park, NJ, and with offices in Richardson, TX and Palo Alto, CA, Samsung Electronics America, Inc. (SEA) is a wholly-owned subsidiary of Samsung Electronics Co. Ltd. and a world leader in technology. We market a broad range of award-winning consumer electronics, smartphones, information systems, and home appliances. Samsung's philosophy is based on our strong determination for growth, perpetual innovation and responsibility to corporate citizenship. As a result of our commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry. Our company is currently ranked #7 in Interbrand’s "100 Best Global Brands," and named #3 on the Boston Consulting Group list as one of the world's most innovative companies in 2014.

At Samsung we work hard every day. It is a fast-paced and challenging work environment, and we are a nimble team that constantly pushes ourselves to be the best. If you have energy, passion, dedication and drive, and you thrive in a fast-paced workplace, the rewards at Samsung are many. Imagine working for a global company that is a world leader in innovation, in an environment where exciting things happen every day. Imagine working with an amazing group of visionaries/ individuals who make products that bring joy to millions of people across the globe every single day. Imagine where you want to be, and who you want to be. At Samsung...the possibilities are limitless. Apply today and find out why LinkedIn ranked us as one of North America’s Most InDemand Employers in 2014.

To this end, we follow various protocols during the recruitment process, including but not limited to, avoiding the inadvertent disclosure of confidential information of the applicant’s former employer.

Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.