Grainger Distribution Center Supervisor - Third Shift (Inbound) - Roanoke, TX in ROANOKE, Texas

Position Description


  • Provide leadership and supervision to distribution team members within a specific functional area and/or process.

  • Support process manager and/or Sr.operations manager to ensure timely, accurate product receipt, order fulfillment, and the optimization of resources and processes.

  • Manage team members to ensure compliance with policies/procedures, process improvement, and drive team member initiatives to create and promote an environment where team members are engaged and committed to the success of the Company thereby negating the need for third party representation.

  • Supervise the daily operations in the functional area and lead team members until the work is complete for the day.

  • Maintain, refine and/or improve processes within the area to meet customer requirements which include deadlines and quality standards.

  • Manages day to day scheduling, staffing, material management, compliance, training and auditing activities.

  • Provide a positive and engaging working environment focusing on the DC metrics including housekeeping standards are developed into daily processes.

  • Emphasize safety and quality commitments for the department and ensure 100% compliance with the department’s processes and procedures.

  • Have in depth understanding of the department’s DC processes and functions. Identify key variables that influence the workflow process and develop and implement departmental changes enhancing workflow optimization.

  • Develop and implement performance measurements and internal auditing processes to routinely evaluate operations efficiency and quality.

  • Ensure compliance with Company, OSHA, DOT, EPA regulations with emphasis on HazMat, and PIE requirements. Certify the handling/shipping of hazardous materials are in compliance with government regulations and Grainger policies.

  • Verify appropriate training for team members within the department, (Including, not limited to: PIE, HazMat, BCG, EHS).

  • Deliver results in support of the company strategy and expectations.

  • Supervise, train, and develop approximately 20+ DC team members in non-exempt positions. Effectively communicate coaching and corrective action to ensure compliance with policies and procedures while treating team members fairly and with respect.

  • Provide timely feedback and development to team members. This includes performance evaluations, recognition and disciplinary action.

  • Support and participate in hiring activities within the DC.

  • Facilitate and/or lead various teams for improvement, safety and engagement to improvement DC processes and engagement to the building.

  • Must be able to meet departmental expectations to effectively drive results.

  • Must be able to operate PIE for specific departments (machine picking/put away, etc)

  • Must be able to interface with a multi-shift operation with extended hours of operation. 85% time on warehouse environment which may include in the actual flow when needed, 15% office, training, customer contact.

  • Will be required to change shifts/hours to meet the needs of the customer and team members.

  • Reports to Manager, Distribution Process and/or Sr. Mgr Operations

  • Direct reports may include 20+ team members in non-exempt positions.

  • Interacts both vertically and horizontally across multiple departments within the DC, including other DC personnel, Customer Service, Sales, Product Management, Inventory Planning, transportation, Logistics, Human Resources, Environmental, Health and Safety, and Security.

  • May interact with external customers to resolve issues.

Position Requirements

2-5 years of experience in related field

  • Demonstrated ability to develop and maintain positive employee relations.

  • Strong interpersonal skills are needed to supervise non-exempt team members.

  • Demonstrated leadership skills with the ability to interface well with other departments and lead effectively in a team environment.

  • Ability to analyze and solve problems related to distribution, quality, cycle time and key metrics.

  • Ability to analyze data to determine paths for process improvement and determine root cause.

  • Excellent communication skills both written and oral with the ability to communicate effectively both vertical and horizontal within the organization.

  • Strong analytical, problem-solving, and decision making skills and drive results.

  • Ability to operate on tight deadlines with multiple priorities subject to change.

  • Demonstrated competence in the Microsoft Suite, SAP and warehouse management systems.

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. .