Clinical Pathology Laboratories, Inc. A/R Posting Specialist in Round Rock, Texas
Responsible for the posting of payments from insurance companies, patients, or any third-party payers, to customer accounts. Little direct patient contact but must be able to communicate through writing or telephone when questions arise. Must adhere to departmental policies and procedures, including departmental programs, quality control, quality assurance, and safety.
Utilize skills and abilities to efficiently and correctly post payments.
Correctly identify the patient and account number to ensure accuracy.
Correctly identify the type of payment and follow departmental procedure for account application.
Be able to effectively discuss accounts with inquiring parties(patient, insurance representatives or company employees).
Utilize job knowledge, judgment, and problem solving skills.
Based on information with payment, correctly apply payments, process refunds, or resubmit accounts as needed.
Decipher insurance company codes to follow-up on payment or denial.
Effectively correspond with remote locations to verify payments received and sent, along with patient names, account numbers and types of payment.
Effectively utilizes departmental resources.
Demonstrates ability to handle incoming paperwork efficiently, filing according to departmental process when completed.
Utilizes down time to achieve maximum work.
Keeps appropriate supplies on hand and uses them effectively.
Utilize personal and professional skills to promote customer service environment.
Communicates with insurance companies and patients concerning payments or with fellow employees to process account questions.
Maintains a working knowledge of departmental standards, insurance protocols, and national laboratory reimbursement charges.
Focus at all times is on correct and timely posting of payments.
Maintains a positive work environment within work area and department as a whole.
Performs additional tasks as required, meeting time guidelines.
All other duties assigned by supervisor.
Education: High School diploma or GED.
Experience: Must have one year of accounts receivable experience dealing directly with accounting procedures, cash reconciliation and general accounting principals. An additional one-year of experience in the insurance/medical field, and/or accounts receivable is preferred.
Skills: Must have knowledge of insurance contracts, reimbursement guidelines and general accounting skills. Ten key by touch with ability to read and write English is also required.
Shift: First shift