CVS Health Account Manager Aetna Medicare in San Antonio, Texas
We are looking for a client-focused individual to join our Account Management Team! As an Account Manager for the Aetna SBU, you will be responsible for day-to-day client support activities of CVS’s largest client. This will include managing the resolution status of routine to complex requests related to our clients' benefit plans, optimizing plan changes, analyzing complex problems, identifying root causes and assisting with driving practical and creative solutions. From time to time you may be involved in high profile projects that support our internal/external clients.
Additionally, you will be required to demonstrate a high level of quality in client service through the execution of accuracy, responsiveness, reliability and professionalism on every interaction in a fast-paced, high energy account management environment.
Must be able to travel up to 10%. Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.Extended hours & Weekend work may be required.