Hostway Cloud System Administrator (L3) in San Antonio, Texas


Hostway Corporation is seeking a Cloud System Administrator to fill a vital role in our L3 CloudOps team. The position will include a variety of responsibilities in a fast-paced environment. The Administrator is responsible for the daily support of the company’s Flexcloud (Public Azure environment) product line as well as the company’s private cloud environment (VPC). This position will monitor the health of the cloud environments using Hostway’s monitoring tools (i.e. SCOM, ScienceLogic, etc.) and push all changes in design and/or procedures as well as work with the team to deploy any updates in according with the Hostway’s change management system. The Cloud System Administrator will also work with Product/Project Managers to ensure any new features and/or new large customer deployments are rolled out properly to production. This position may also be called upon to provide Windows Administration support for Windows servers deployed in other product lines outside of the cloud.

Essential Job Duties and Responsibilities:

  • Install, configure and manage virtual machine resources for Hostway’s Flexcloud and VPC environment.

  • Configure, maintain and monitor high availability, scalability and disaster recovery for FlexCloud and VPC.

  • Support customer’s cloud servers and environments with installation, configuration, patching, network and VLAN configuration, backups system monitoring and alerts.

  • Management of SAN and NAS storage equipment related to Hostway’s different cloud environments which includes configuring ISCSI, Microsoft Scale-Out File Server,

  • Cluster Shared Volumes and SMB.

  • Working with Project/Product Managers on supporting new/existing customers within our Private Cloud setup (VPC).

  • Coordinate with Hostway’s Engineering/Architects and Microsoft regarding product improvements related to Hyper-V and other Azure Cloud products.

  • Write and update operational documentation, such as procedures, best practices and engineering guidelines.

  • Perform P2V/V2V migrations from other hosting providers/environments over to the Hostway VPC setup.

  • Able to follow already created processes for onboarding and/or deploying new customers as well as improving upon those processes which is based on ITIL framework.

  • Automate repetitive tasks used for day-to-day upkeep of the Hostway flexcloud (azure based) and VPC setups using powershell.

  • Work Flexible hours as needed, participates in on-call scheduling which includes nights, weekends, and holidays to support a 24x7 facility and infrastructure.

  • Being a team player by assisting with monitoring the different IM chatrooms for requests as well as being able to complete escalated trouble tickets.

  • Requirements

Desired Qualifications:

  • Bachelors’ degree in Computer Science or Computer Engineering or equivalent experience.

  • Has at least 3-5 years of solid Senior Windows Administration skillsets with extensive experience related to Active Directory, Failover Clustering (preferably experience with 2012 R2 failover clustering which includes dynamic quorum, shared VHDX files and guest clusters), Hyper-V cluster and System Center (Extensive experience with SCVMM 2012 R2, SCOM 2012 R2 and SCCM).

  • Has 2-4 years experience with Networking which includes the basic understanding of the OSI model, VLANs, NVGRE (very important), NIC Teaming, LACP and configuring VPN tunnels.

  • Has 2-4 years experience with storage setups for clouds like configuring ISCSI connections in conjunction with Netapps as well as Dell MD devices with Microsoft Scale-Out File Server with Cluster Shared Volumes and SMB.

  • Active Directory skillsets which includes understading how it works, troubleshooting different AD issues and know how to perform AD automation using powershell

  • Good understanding (will be tested) of Azure Pack which includes a good understanding and creating VM roles, automation using SMA Runbooks and previous experience deploying a whole Windows Azure Pack infrastructure.

Preferred Skills:

  • Powershell (v4.0 and above) scripting and automation.

  • MS certifications (specifically for the MS private Cloud).

  • MSSQL Administration/optimization (includes cluster setups).

  • Has exposure/experience with Veeam (backup) and 5nine (security suite).

  • ITIL foundation certified.


Hostway thanks all candidates for their interest; however, only shortlisted candidates will be contacted.