CTG Delivery Director - Epic in San Antonio, Texas

Title: Delivery Director - Epic

Location: United States

Job Number: 16207494

CTG is looking to hire an energetic and results orientedDelivery DirectorwithEpic Community Connectexpertise within the areas of solutions selling, project management,

implementations, optimization and best practice methodologies to join

and lead our Epic Practice. The Delivery Director will serve as theCTG Championfor all Epic Connect programs and will manage the delivery of those services.

Job Description:

The successful Delivery Director in Epic will be

motivated, want to make a difference, as well as directly impact the

Epic Practice by:

  • Providing professional leadership and coordination of targeted business solutions that utilize CTG's broad solutions offerings.

  • Working with delivery and sales to oversee service offerings,

enhance tools and methodologies and serve as executive leader over


  • Creating high level executive content within the Epic Community and nurture established strategic relationships.

  • Managing the delivery functions, processes and procedures for all

projects with a clear focus on creating top-notch client experiences.

  • Providing education to CTG internal teams to assure an

organizational understanding of the Community Connect program goals,

objectives, value, benefits and methodology.

  • Executing sales calls and work in conjunction with the Client Partners to drive the sales pipeline for Community Connect.

  • Working closely with the Implementation/Optimization Delivery

Director to mentor and train new CTG associates on the methodology and


  • Providing oversight in collaboration with the

Implementation/Optimization Delivery Director of the CTG client teams in

the field.

  • Working to continuously improve and update our process adding new vendor Connect solutions as they emerge in the market.

Responsibilities Include:

  • Lead and drive Epic Community Connect solutions sales for various clients throughout the U.S.

  • Lead generation for upcoming project and new business initiatives.

  • Create and conduct advanced solutions presentations for Epic Community Connect.

  • Support strategic initiatives and coordinate with initiative segment management.

  • Identify industry trends, service innovations, cost effectiveness, and value added service propositions.

  • Identify meeting the needs in the Epic market segment and develop the solutions to fulfill them.

  • Particular expertise with early planning, cost of ownership, budgeting, etc.

Job Requirements:

At least 7 years of experience in providing

Director and/or Project Management level support and / or delivery of

Epic Connect programs. The successful applicant will have:

  • Knowledge of project management methodologies and flexible approach to their application

  • Strong analytical skills, ability to build partnerships within a

matrix environment and ability to influence executive level associates.

  • Through knowledge of Epic Community Connect strategies within the Healthcare IT market segments.

  • Experience working with multiple cultures across large geographic areas.

  • 7 years of experience as an Epic Director.

  • 7 years of experience as a Healthcare IT Project Manager.

  • 5 years of experience within the Epic Community Connect market.

  • Proven success of year-over-year growth, a proven track record of delivering on budget and within deadlines.

  • The ability to perform in the role of a trusted advisor for Epic Connect initiatives.

  • The ability to travel up to 50% throughout the U.S.

  • Excellent communication skills - both written and verbal with an ability to make effective technical and business presentations.

Preferred, But Not Required:

  • Epic Certification

  • Merger and/or acquisition planning experience


CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions throughout North America and Western Europe that address the business needs and staffing challenges of clients in high-growth markets, such as technology, healthcare and life sciences, financial services, industrials, and telecommunications. CTG's clients include large technology and energy companies, major health systems, and government entities.

CTG's greatest asset is our people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Healthcare & Hospital Implementations