Metavante Engagement Management Manager in San Antonio, Texas

Job Summary

Manages a variety of client engagements within FIS’s Risk, Information Security, and Compliance consulting practice. Ensures client satisfaction by delivering value-added services, exceeding expectations, and managing engagements on-time and within budget. Achieves utilization targets. Maintains expertise within assigned field. Leads engagement teams, participates on engagement teams, and works independently.

General Duties & Responsibilities

__Client Focus

  • Gain the trust and respect of each client by establishing and maintaining effective relationships.

  • Understand and anticipate changing client needs.

  • Lead and participate on client engagements.

  • Prepares clear, concise, and accurate reports of findings and recommendations

  • Perform risk assessments

  • Develop and execute monitoring and testing programs

  • Prepare policies and procedures

  • Provide training

  • Present regulatory updates to executive management and boards of directors

  • Expand revenue from existing clients.

__Employee Engagement

  • Demonstrate technical competence in assigned consulting practice.

  • Actively pursue opportunities to develop expertise and drive innovation.

  • Participates on internal committees covering subject matter expertise

  • Accept supervision with a responsive and positive attitude.

  • Recognize, appreciate, and leverage the strengths of others to accomplish company objectives.

  • Participate in an inclusive culture where different viewpoints are valued and encouraged.

  • Promote and demonstrate organizational and individual responsibility to fellow employees, clients and the communities in which we live and work.

__Operational Performance

  • Meet utilization expectations.

  • Effectively pursue and apply best practices to advance business and company goals.

  • Manage project profitability and client satisfaction.

  • Understand and adhere to FIS policies and procedures, as well as governing laws and regulations.

  • Comply with information security and risk management policies and take appropriate action to secure FIS’ business environment.

  • Performs other related duties assigned as needed.

** Educational Requirements :

Bachelor’s degree in business administration, law degree or the equivalent combination of education, training, and work experience.

Additional Requirements:

Relevant certification for area of expertise

Relevant aptitude for area of expertise

Willingness to travel at least 50%

General Knowledge, Skills & Abilities

  • Analytical and problem solving skills.

  • Ability to build relationships with C-level management, peers and others.

  • Broad knowledge of regulatory requirements, financial institution operations, and risk management.

  • Speaks and writes fluently.

  • Listening skills and ability to ensure open and candid two-way communication.

  • Ability to expresses both facts and opinions clearly and concisely.

  • Project management, productivity, planning, and workload management skills.

  • Ability to work well under pressure and keep emotions under control during difficult situations.

  • Adaptable and dependable in fast-paced, changing business environments.

  • Strives for continuous improvement.

  • Chooses the honest, ethical course of action and is consistent in word and deed.

Considered very knowledgeable in best practices for area of responsibility. Possesses very good presentation and negotiation skills. Very experienced in uncovering and managing detailed compliance and/or risk management issues. Manages a significant function or area of responsibility, either as an independent contributor or through managing of employees who perform similar or related tasks. Defines business solutions for simple to moderate complex compliance, risk and/or business issues. Works independently or as part of a team of consultants through client engagements. Works effectively with C-level executives from client organizations and serves as mentor to other staff. Typically requires more than 5-7 years of experience in banking or financial services risk management or compliance.

Job: *Risk Management/Compliance

Organization: *Integrated Financial Solutions

Title: Engagement Management Manager

Location: TX-San Antonio TX

Requisition ID: 1602979