Humana Guidance Center Strategy, Analytics and Capabilities Consultant in San Antonio, Texas
Role : Consumer Engagement: Consultant Assignment : Consumer Engagement Location: Louisville, KY or San Antonio, TX
Humana needs your analytical skills to help us tell a compelling story about healthcare today. Through the strategic interpretation of data, we provide our consumers with meaningful insights about the choices they make and help them lead their best lives. We’re passionate about combining and analyzing diverse types of data to extract new, actionable discoveries about our members and their health-related behaviors. We encourage you to dive into your passion for data and use analysis to help Humana tell the health-and-wellness stories of our members. We’re looking for driven, innovative people who are interested in using their data-mining and analytical skills to help our consumers achieve lifelong well-being and help Humana make lasting, positive changes in the healthcare industry. Assignment Capsule Be a part of the Market Operations world – Connect with consumers and expand future opportunity. Humana is seeking a Market Management Consultant who will develop and maintain key relationships; works with assigned area to optimize business results. * Apply your financial and data analysis expertise in supporting our sales, contracting and clinical teams.
Create spreadsheet forecasting models and develop database tools to assist senior management in provider/customer negotiations, to measure growth and monitor profitability.
Work in a consultative role with various departments locally and at corporate headquarters in creating effective information and analyses in order to optimize the market’s strategic objectives. Key Competencies
Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same
Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.
Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.
Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints
Interpersonal Effectiveness : Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships.
Prior experience in a fast paced insurance or health care setting
Computer literate (MS Word, Power Point, Excel). Proven analytical skills, spreadsheet modeling and database development.
Excellent communication skills, both oral and written
Strong oral and written communication skills.
Strong relationship building skills
This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
Graduate degree preferred
Knowledge of Humana’s internal policies, procedures and systems.
Reporting Relationships You will report to Market Manager. This area is under the leadership of the SVP & Chief Operating Officer.
Additional Information At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.
After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what’s happening around our organization in the changing world of healthcare.
Job Market Management
Title: Guidance Center Strategy, Analytics and Capabilities Consultant
Other Locations: US-Texas-San Antonio
Requisition ID: 167260