Macy's Macy's Seasonal Holiday Asset Protection / Loss Prevention Security Guard, Part Time: Rolling Oaks in San Antonio, Texas


Job Overview:

The Seasonal Asset Protection Security Guard’s primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives for deterring theft and ensuring a safe business environment. This position involves long periods of standing. In most instances the Seasonal Asset Protection Security guard will stand at a customer and/or employee entrance/exit door(s) for long periods of time and/or walk through high shortage departments to deter theft and provide customer service.

Essential Functions:

  • Deter theft by offering customer service
  • Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
  • Communicate with the Asset Protection Department
  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • Assist Detectives with the Recovery of stolen merchandise
  • Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
  • Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
  • Perform other duties as needed
  • Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality



  • High School Diploma or equivalent.
  • Some college is desirable.
  • Completion of Store Agent Training program required upon assignment to position.

Communication Skills:

  • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Excellent written and verbal communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Able to use a calculator

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

  • This position involves long periods of standing and remaining stationary.
  • It also involves regular walking, hearing, and talking.
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other skills:

  • Ability to think and act clearly in possible stressful and hostile situations.
  • Ability to collaborate and function as a member of a team.
  • Must possess a strong sense of urgency.
  • Collaborate and function as a member of a team.
  • Must possess a strong sense of urgency.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which will include early morning, day, late evening, weekends, and/or holidays.
  • You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.

    • This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal * Opportunity Employer, committed to a diverse and inclusive work environment.

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Primary Location: United States-Texas-San Antonio
Job: Asset Protection
Req ID: 71775470