QTC Management Medical Assistant Trainer Spec in San Antonio, Texas

Requisition Number16-1520

Post Date10/11/2016

TitleMedical Assistant Trainer Spec

FLSA StatusNon-Exempt

PT/FTFull Time = 40 Hours

CitySan Antonio



Job Summary:

Assists in the on-the-job training of Medical Assistants in clinic processes and procedures. Performs front and back office duties, to include phones, data entry, and assisting in the examination process of patients under the direction of a physician. Interviews

patients, measures vital signs and records information on patients' charts, draws and collects blood samples from patients, prepares specimens for laboratory analysis, and conducts a variety of diagnostic tests.

Essential Duties and Responsibilities:

  • Conducts on-the-job and job specific training for new and existing team members to ensure understanding of the job, responsibilities, policies and procedures

  • Updates existing training procedures as necessary and provides feedback related to training effectiveness

  • Strategize to find new methods to improve and promote quality of medical reports and monitors own work to ensure quality is met

  • Assists manager in the development or identification of training materials

  • Performs routine procedures to obtain claimant’s medical history, record vital signs and complete lab requisitions

  • Performs standard diagnostic procedures accurately, efficiently, and with the highest quality including but not limited to: 12-lead electrocardiograms, proficient venipuncture, and preparation of lab specimens for laboratory courier, pulmonary function

test (PFT), arterial flow Doppler studies, exercise Doppler studies, and exercise treadmill stress tests

  • Reviews and edits reports in proprietary software application to ensure accuracy in context, grammar, spelling, and consistency accomplished by review of computerized worksheets, doctor’s notes, and verification of information through dialogue with physician

and/or initiating follow up contact with claimant

  • Works with providers and operational teams to ensure reports are submitted timely and accurately

  • May be required to chaperone providers with claimants of the opposite sex during an examination

  • Assist claimants and providers with translation of questionnaire forms or during evaluation, as necessary

  • Other duties as assigned to meet the needs of the organization



  • Ability to travel 90% locally and nationwide

  • High level of detail by the ability to identify mistakes or inconsistencies

  • Excellent verbal and written communication skills

  • Knowledge of medical terminology and its applications

  • Knowledge of EMR and MS Office Suite software applications

  • The ability to organize plan and coordinate multiple tasks with a high sense of urgency and follow-through

  • Ability to work both in a team environment as well as independently

  • Exceptional Customer Service skills that will enhance the interaction with the providers, operational teams and clients

  • Ability to demonstrate an understanding of applicable policies and procedures.

  • Ability to maintain conditions that ensure a healthy and safe working environment

  • Must be able to demonstrate and promote a positive team oriented environment

  • Ability to manage financial responsibilities and expense reports consistent with company policy

  • Ability to review, interpret, and implement policy & procedures

  • Ability to effectively present information one-on-one, in small groups, and/or to visitors of the company

  • Excellent working knowledge and understanding of medical terminology, anatomy and physiology

  • Ability to type a minimum of 30 wpm with accuracy

  • Superior customer service skills that will enhance the interaction with the providers, operational teams and clients

Education and/or Experience: (includes certificate & licenses)

  • High school diploma or GED equivalent, Associate degree in Medical Assisting and/or graduation from an accredited vocational Medical Assistant program, and/or military equivalent

  • Medical Assistant Certification/Registration or meet state requirements

  • 3 to 5 years of medical assistant experience

  • Technology driven medical data entry system experience or related computer data entry

  • Experience in Occupational Medicine clinic, General Medical, Internal Medicine work environment preferred

  • Phlebotomy certification preferred

  • CPR certification required

  • First Aid certification preferred

*Preference will be given to candidates who are in the San Antonio or near the SA clinic.

Physical and Mental Requirements:

The physical and mental requirements and abilities described herein represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

Specific mental requirements and abilities essential to the performance of this position include but are not intended to be all-inclusive: reading comprehension and writing capabilities, adaptability, analyzing, assessing, calculating, decision-making, good

judgment, social skills, ability to follow instructions, and self-management.

Specific physical requirements and abilities essential to the performance of this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly

required to stand; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arm. The employee is occasionally required to walk and stop, kneel, crouch, crawl, or lift and/or move up to 20 pounds.

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities.

Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires,

trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.