University of Texas Health Science Center Medical Office Healthcare Receptionist-Associate in San Antonio, Texas
Arrive patient in electronic medical record, verify that all organization-required forms are reviewed and signed by the patient, verify demographics and insurance information. Update record if necessary. Obtain and scan insurance cards, ID cards, driver’s license, etc. Collect all copays/deductibles and maintain accuracy with petty cash drawer
Percentage Of Time 70
Check all department appointment records (DAR) and confirm that all appointments are completed in an appropriate manner. Per clinic process, initiative MyChart processes with patient. Keep patients informed of wait times as well as notifying the physicians of patients who arrive late. Manage front end work queues and follow clinic-specific patient no show protocol.
Percentage Of Time 20
Participate in clinic improvement projects and organization-related customer service initiatives.
Percentage Of Time 10
We are an equal opportunity/affirmative action employer which includes protected veterans and individuals with disabilities.
Required Qualifications: High school diploma or GED.
Career Family: Clinical Programs & Services
Job Title: Medical Office Healthcare Receptionist-Associate
Work Location: MARC (8300 Floyd Curl Drive)
Benefits Eligible?: Yes
Work Schedule: Monday-Friday 8:00am-5:00pm
Number of hours per week: 40
Is this position required to drive a UT vehicle?: No
Job Description: Provide front-end support to various specialty clinics
Preferred Qualifications: Strong customer service skills and medical office experience is preferred.
Combination of Relevant Education and Experience accepted: No
Requisition Number: 20162172
Security Sensitive Statement: All positions are security sensitive and will require criminal background checks.