EMC Sr Systems Engineer in San Antonio, Texas

Job Description:

Information is at the heart of business – and it's growing not only in volume, but in complexity as new media types emerge and mobile and social applications evolve. In addition, the IT infrastructure to support information management is changing just as rapidly. Dell's Information Intelligence Group provides intelligent capture, content management; case management, customer communications and governance software and services that solve even the most complex information challenges organizations face today – from information compliance and governance to streamlining mission critical business processes, to the emerging world of big data -- on premise or in the cloud.


Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.

  • Assists in the analysis, design and development of fully integrated technology solutions.

  • Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.

  • Technical emphasis is on hardware capabilities, software requirements and systems integration.

  • Makes technical and sales presentations to customer's technical staff and senior management. Understands EMC and competitive technology and business applications within the assigned market. Conducts research, answers questions and removes objections that arise in a sales campaign.

  • Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.

  • Makes technical and sales presentations to technical staff and top management.

Applicable markets: Enterprise, Commercial, Partner, Specialist/Practice


Works with Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans.

Maintains knowledge of competitive solutions to effectively address and dispel customer objections to EMC solutions, and train the account team.

Anticipates technology and/or market trends and provides guidance on their application to external customers and feedback of business requirements back into EMC's engineering and marketing organizations.

Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

Leads technical sales calls

Configures and documents EMC software and service solutions to meet customer and sales objectives.

Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.

Presents and markets the design and value of proposed EMC solution and business case to customers, prospects and EMC management.

Desired Skills & Experience:

  • 5+ yrs of enterprise sales engineering or technical consulting experience

  • Self-motivated leader, highly energetic, with a strong hands-on, “can do” approach.

  • Content Management (i.e. Documentum, Captiva, Document Science, xPression, InfoArchive or SharePoint)experience is a plus

  • Demonstrated strong written, oral and presentation skills with the ability to discuss highly technical concepts to a variety of audiences, including executive level technical decision-makers.

  • Demonstrated ability to develop and execute strategic initiatives.

  • A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.

Critical Hiring Criteria:

  • • Work as part of sales team to formulate account strategies• Conduct requirements surveys at customer sites• Discuss and articulate solutions to business problems with customer's executives and staff• Own the technical relationship with the customers and is responsible for ensuring that Software Group wins product evaluations• Architect Documentum Applications-based solution to customer's problems• Build and deliver custom presentations to customer• Demonstrate products to small and large audiences• Develop competitive knowledge and leverage in sales cycle• Keep up with industry trends and best practices• Conduct and lead customer Proofs-of-Concept• Be a trusted advisor to our customer and prospects• Continue to develop and expand industry and product knowledge• Own the technical relationship with the customers and is responsible for ensuring that ESG wins product evaluations• Provide innovative solutions and strategies to solve complex issues and client's business problems• Provide detailed evaluation of opportunities, task plans and technical approaches for projects• As integral member of the sales team, provide effective presentations, demonstration and technical support• Develop specific areas of expertise in addition to maintaining broad product skills• Travel within your assigned territory as required

Functional Area(s):

Information Technology


ECD / CTD Sales

Business Unit:



US - Texas - Austin, US - Texas - Dallas, US - Texas - Houston, US - Texas - Irving, US - Texas - Plano, US - Texas - San Antonio