Baylor Scott & White Health Physician Office Representative II in SOUTHLAKE, Texas

Physician Office Representative II

HealthTexas Provider Network

Family Medicine / Southlake TX.

Under general supervision and according to established procedures, oversees and coordinates the

daily activity of the physician office representatives. Assists with patient registration and accepts

payments for physician/clinic services. Schedules confirms and verifies patient appointments.

Receives and directs phone calls, patients and other visitors. Interfaces with insurance companies

and obtains insurance information from patients and enters into computer..

Job Functions

An interview, trains, evaluates and counsels assigned staff.

Assists with patient registration duties by collecting and verifying insurance

cards and photocopying appropriate documentation.

Verifies patient demographics and enters changes into computer system.

Directs patient to appropriate waiting areas.

Accepts payments for physician/clinic services according to established


Posts payments and enters charges into computer utilizing appropriate ICS9 and CPT4 codes.

Generates daily payment reports and verifies cash drawer against report.

Schedules, confirms and verifies patient appointments.

Arranges follow-up visits and referral appointments.

Pulls chart and prints charge ticket for daily schedule.

Receives and directs phone calls. Assists patients and other visitors. Responds

to routine inquires concerning practice services, hours of operation, etc.

Assists with medical records duties by pulling charts for scheduled and walk-in

appointments, prescription refills and other requests.

Retrieves, transports, sorts and files medical record files.

Checks for and files misfiled charts.

May also copy medical records chart for patient transfers and referrals.

Verifies patient insurance information by calling appropriate insurance


Copies the patient's insurance card for medical records.

Obtains patient referral and authorization for insurance company.

Receives sorts and distributes mail.

May provide clerical support to other areas of practice as needed.

Completes lab and x-ray requisitions as needed.

Enters hospital charges for physicians who have patients admitted to the hospital.

May perform other duties as assigned or requested

About HealthTexas Provider Network

HealthTexas Provider Network, formed in 1994, has grown to become one of the most effective physician-directed patient-centered organizations in the nation. Approximately sixteen hundred people are employed in our organization, including more than 500 physicians practicing in 156 locations. Patient visits in FY10 surpassed 1.3 million, including more than 95,000 new patients. Our practice is comprised of 57 primary care centers, 69 specialty care centers including 9 physiatric medicine centers and 3 pulmonology critical care centers, 7 hospitalists programs, 23 specialty satellite clinics including 12 liver disease outreach centers, 4 senior health centers, and a family practice residency program.


You always wanted to make a difference in the world.

That’s why we want to make a difference in yours.

At Baylor, you'll enjoy a competitive benefits package that includes:

  • Immediate eligibility for health and welfare benefits

  • 401(k) savings plan with dollar-for-dollar match up to 5%

  • Flexible schedules

  • Employee Assistance Program

Join Baylor

Explore a system of rewards and unmatched opportunities with health care's brightest minds.

"The essential job functions as stated are intended to describe the general nature and level of work being

performed by individuals assigned to this job. The stated job functions are not intended to be construed

as an exhaustive list of all job responsibilities, duties and skills required of personnel so classified."

High school diploma or equivalent is required

1 year of experience working in a healthcare clinic setting is required

Title: Physician Office Representative II

Location: Texas-SOUTHLAKE

Requisition ID: 2035501_