Mercedes Benz of Sugar Land Experienced Sprinter Freightliner Technician in Sugar Land, Texas

Experienced Sprinter Freightliner Technician - Sugar Land, TX

Experienced Sprinter Freightliner Technician

  • MB Service

  • Sugar Land, TX, USA

  • Full Time

After 60 Days

Experienced Sprinter/Freightliner Technician

Mercedes-Benz of Sugar Land's Sprinter/Freightliner business is growing and we are looking for experienced diesel technicians who will appreciate our state of the art workshop and a pay plan with amazing benefits that richly reward your skills and efforts.

Duties will include not be limited to:

  • Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas.

  • Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory standards.

  • Communicate with Parts Department to obtain needed parts. Inform Shop Foreman or Team Leader if vehicle is down awaiting parts, and pursue special ordering of parts, if appropriate.

  • Save and tag parts if the job is under warranty or if requested by the customer.

  • Examine the vehicle to determine if additional safety or service work is required.

  • Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.

  • Diagnose cause of any malfunction and perform repair, if authorized by the customer.

  • Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined.

  • Road test vehicles to quality check work performed as required.

  • Continually monitor status of each vehicle and inform the Shop Foreman or Team Leader. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent.

  • Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.

  • Properly use the special tools and equipment provided by the Service Department.

  • Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools."

  • Maintain the workspace assigned in an organized and clean manner.

  • Produce quality work that displays pride of workmanship.

  • Review technical bulletins and other publications as assigned by management.

  • Participate and utilize technical training as requested by management and Mercedes-Benz standards.

  • Attend training classes as directed by management.


  • High school diploma or the equivalent

  • Graduate of an automotive technical school, with a Diesel certification preferred

  • 3+ years experience with diesel Sprinter or Freightliner

  • Proficient Automotive Mechanical Skills

  • Ability to collaborate with other dealership personnel

  • Excellent verbal and written communication skills

  • Proficient knowledge of dealership computer systems

  • Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle

  • Must be insurable

  • Must be a team player with impeccable honesty and integrity

  • Maintain a high level of professional personal appearance and conduct

    Mercedes Benz of Sugar Land