OldCastle Customer Service Estimator (EPCS150) - Terrell, TX in Terrell, Texas

Job ID: [[id]]

Oldcastle BuildingEnvelope®, a division of Oldcastle, is the leading supplier of products specified to close the building envelope. They include: custom-engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass.

Job Summary

We are seeking a full-time Customer Service Estimator to support our Terrell, TX office collaborating with customers and staff to identify and quantify material cost factors. Each day you will be interacting with customers and internal departments providing accurate and timely quote and estimate information. Technical expertise in aluminum glazing systems is a plus.

Essential Duties and Responsibilities

  • Create detailed stock length and fabricated cost proposals for customers based on construction contract documents, elevation take offs, and stock length lists using software estimating tools and other estimating resources

  • Assist project management with project start up as well as pricing assistance throughout the project duration, including change orders and other pricing exercises as required

  • Work with internal and external engineering resources to provide structurally reviewed quotes

  • Coordinate glass pricing from various glass plants as required

  • Follow up on estimates and provide feedback concerning market pricing levels

  • Possible jobsite and customer visits as required to discuss projects

  • Provide consultation, coordination, and assistance to our customers, sales force, and internal personnel

  • Maintain detailed and organized records of bid documents, correspondence, and other project specific information

  • Regular and predictable attendance, the ability safely perform tasks, and adherence to all safety policies and procedures are essential functions of this job


  • Ability to read, interpret, & understand architectural drawings and specifications and provide detailed take-offs and estimates that incorporate different building envelope solutions

  • Ability to learn computer software estimating programs to prepare estimates

  • Knowledge of aluminum glazing systems & their applications

  • Strong geometry & math skills

  • Organized, self-starter with the ability to handle numerous projects, phones, prioritize workload & work with minimal supervision

  • Must be able to communicate effectively & conduct themselves professionally; excellent written & verbal communication skills

  • Need to have good working knowledge of fabrication and installation in order to have good understanding of customer needs

  • Ability to learn custom door hardware applications and pricing

  • Basic understanding of engineering to be able to use various in-house programs for structural review and the ability to identify and enlist help with problematic conditions

  • Ability to develop and maintain effective customer relationships


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job

Additional Information

  • Only online applications will be accepted

  • When applying, please provide full employment history

  • Pre-employment background screening will be conducted on qualified applicants after acceptance of job offer

What Oldcastle Offers You

  • Highly competitive base pay

  • Comprehensive medical, dental and disability benefits programs

  • Group retirement savings program

  • Health and wellness programs

  • A culture that values opportunity for growth, development, and internal promotion

About Oldcastle

Oldcastle has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the Oldcastle family. Oldcastle operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Oldcastle is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the Oldcastle family!

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Oldcastle BuildingEnvelope® is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Oldcastle BuildingEnvelope® is part of the Oldcastlecareers™ network.