Texas A&M University Senior Systems Administrator in Texarkana, Texas

Position Information

Position Title Senior Systems Administrator

Posting Title Senior Systems Administrator

System Member Institution/Agency TEXAS A&M UNIVERSITY (TAMU)

Department UTILITIES & ENERGY SERVICES / 02-270160

Posting Number S00164FY17

Salary $51,438.85 - $56,582.74 per year

Pay Basis Annually

Job Close Date

Geographic Location College Station

Budget Type Budgeted/Benefits - Full-Time

Is this position restricted by the Patriot Act? No

Is this position D.O.T. regulated? No

EEO AA Statement

The Texas A&M System is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

Position Summary Information

Job Summary

Functions as an expert systems administrator engaged in developing, maintaining, installing, and using operating complex systems or subsystems; provides consulting, technical support, and training to users and technical staff and support for critical subsystems.

Required Education and Experience

Bachelor’s degree or any equivalent combination of training and experience. One year of experience may substitute for one year of education. Three years of systems administration experience.

Preferred Education and Experience

Required Licenses, Certifications, or Registrations

Texas Class C Driver’s License or the ability to obtain within 30 days of employment.

Preferred Licenses, Certifications, or Registrations

Required Special Knowledge, Abilities, and Skills

Must be able to work in a collaborative team environment. Must have strong interpersonal skills. Ability to multi-task and work cooperatively with others.

Preferred Special Knowledge, Abilities, and Skills

Experience in creating & maintaining dynamic & interactive web-sites.

Other Requirements or Other Factors

This position will be subject to yearly motor vehicle record checks. Requires ability to multi-task and work cooperatively with others.

Preferred Other Requirements or Other Factors

Detailed Job Duties

Duties Performed

Provides resolution to hardware, software, and network problems with vendor field engineers; performs installation and maintenance of both critical and non-critical software; provides primary administration responsibility for basic software products or system; documents all changes to systems software and develops entries for a systems support database; participates in change management and problem tracking.

Duties Performed

Assists and mentors other employees in resolving technical problems; may confer with others to resolve problems involving procedural and technical matters; may coordinate the technical activities of a small project team; provides advanced technical support to UES customers by researching problems and recommends solutions.

Duties Performed

Assists with complex issues in production control, disaster recovery, networking, computer operations, or other operating systems (may require driving university vehicle to job sites); recommends software and hardware upgrades; prepares specifications for purchases of hardware and software upgrades; learns procedures to develop systems software; participates in the development of systems software.

Duties Performed

Ensures that all work is accurate and in compliance with departmental project quality standards.

Duties Performed

Meets with UES customers and technical staff to determine informational needs and requirements; participates with management personnel in planning, direction, budgeting and coordinating operational and/or procedural matters to meet goals and objectives; produce reports and summaries for management and/or users including status reports, problem reports, progress summaries, and system utilization reports; serves as a representative at technical conferences and inter-agency meetings.

Duties Performed

Participates in training and professional development sessions; provides on-call support on nights and weekends as needed.

Duties Performed

Performs and monitors daily backup of critical data and the restoration of data to computer systems as required.

Duties Performed

Contributes to a safe work environment by reporting accidents and un-safe working conditions, uses proper personal protective equipment, follows safety procedures outline in Material Safety Data Sheets, and participates in safety training. Actively promotes diversity and teamwork in the workplace. Ensures positive outreach and inclusion of people of different races, sex, etc. Committed to continuously improving the quality and value of service provided to our customers. Will strive to not only meet, but exceed, customer expectations in every interaction by providing personalized and professional solutions. Ensures that all communications to customers – both internal and external to the organization – are responsive, respectful, professional and solutions-oriented. Must be able to climb stairs and ladders to maintain and repair equipment, stand for extended periods of time while maintaining equipment, and will frequently be required to lift heavy materials such as tools. Must use respiratory protection equipment as required to perform job duties.

Duties Performed

Provides direction to the UEM IT team in the absence of the Supervisor.

Duties Performed

Performs related duties as required.