CHS Inc. Account Service Representative in The Woodlands, Texas
8410BRPosting Title:Account Service RepresentativeJob Posting:CHS has an exciting opportunity in our CHS Surety group. We are looking for a Account Service Representative to service clients requiring surety bonds. The position will also cultivate relationships with clients, surety partners, and staff. You must be a detail-oriented, results-driven individual with a commitment to quality, accuracy and customer service. Excellent communication skills, the ability to work in a team environment and on self-directed tasks, and the ability to successfully organize and prioritize workloads to meet deadlines, are essential.
Issue new bid performance and payment bonds for new and existing clients
Follow-up on all bonds issued to determine accurate bid results, invoicing, and archiving of work product once the bond has been issued
Collaborate with account executive/broker/underwriter/client to determine accurate bond forms, contract language, approval, delivery format , and accurate bond rate
Produce renewal and supporting documents.
Work as a team with other staff members to achieve production and agency goals.
Act as a backup for other staff during absences and peak work periods.
Maintain accurate agency documentation, files, suspense and follow up.
Analyze customer information and properly document correspondence to identify missing information as required by agency and carrier standards. Provide recommendations on missing information.
Prioritize sales and service needs to meet or exceed the agency’s quality, technology and delivery standards.
Maintain a broad level of knowledge and understanding regarding coverage, industry information, marketplace changes and internal procedures to continuously improve knowledge, performance and accuracy.
Support a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
Basic Qualifications: (required)
High School diploma
2 years of experience in related field
Advanced level proficiency with MS Excel, Word, and Outlook
Ability to work extended hours during peak work periods
Ability to sit for long periods of time and handle high volumes of transactions
Knowledge of bonding and the bond products associated with construction clients
TX P&C License
Auto req ID:8410BR :CHS offers a competitive total compensation package. Benefits include: Health, Dental, Vision, Hearing, Life Insurance, Health and Day Care Savings Accounts, Paid Vacation , 401K, Company Funded Pension, Profit Sharing, Long and Short Term Disability, Tuition reimbursement, and Adoption assistance. This position will have opportunity for growth.
CHS is a diversified Fortune 100 company providing essential grain, food and energy resources to businesses and consumers. CHS is a cooperative system owned by farmers, ranchers and their local cooperatives from the Great Lakes to the Pacific Northwest and from Canada to Texas. CHS is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, Disability, Gender Identity, Sexual Orientation employer.Minimum Years of Experience Required:2City:The WoodlandsState/Province:Texas Minimum Education Required:AssociateEmployment Status:ACTIVE FULL TIME Career Type:Customer Service, Insurance / Risk Management