Veteran Health Administration HOUSEKEEPING AID SUPERVISOR (Day Shift) in Waco, Texas

Announcement Number: AG516203AAM-1792088

Department: Department Of Veterans Affairs

Agency: Veterans Affairs, Veterans Health Administration

Position Info: Full Time

Location(s): Waco, TX

Open Period: 2016-08-31 to 2016-09-12

OverviewWho May Apply

This announcement is restricted to military Veterans with Veterans' Preference only. See IMPORTANT NOTICE below.

Appointment Duration


Job Status

Full Time

Agency Marketing Statement

Vacancy Identification Number (VIN): 1792088

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to veterans?

As a professional at the US Department of Veterans Affairs (VA), your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to veterans through the Benefits Administration and National Cemeteries

Job Summary

The VA needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans. The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity,Commitment,Advocacy,Respect and Excellence ("I CARE").

The Department of Veterans Affairs - Central Texas Health Care System is located in Temple, Texas, which is centrally located between Austin and Dallas. It is one of the VA's largest integrated health care systems with facilities in Austin, Brownwood, Cedar Park, Palestine, Bryan-College Station and Waco. Texas has no State Income Tax.

America's Veterans need you! To learn more, go to

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Key Requirements

  • You must be a U.S. citizen to apply for this job.

  • Subject to a background/suitability investigation.

  • Designated and/or random drug testing may be required.

  • Selective Service Registration is required for males born after 12/31/1959.

DutiesMajor Duties

Position Description Title/PD#: Housekeeping Aid Supervisor, PD#01093A

Work Schedule: Sunday through Saturday, 7:00am to 3:30pm (Day Shift) [Shift times may vary as required]


As a Housekeeping Aid (HKA) Supervisor, incumbent is assigned to Environmental Management Service (EMS). The HKA Supervisor will provide technical support to the Environmental Services Manager of EMS, with responsibility for planning work assignments of subordinate personnel, determining the number of employees needed, the limits based on general work schedules, methods and policies set by higher level supervisors. Incumbent must demonstrate ability to organize personal time to ensure overall goals are accomplished in a timely manner, to include training of staff, periodic maintenance tasks, preventative maintenance of powered EMS equipments, etc. Ensures supply levels are maintained to provide for short-term and mid-range needs are met. Incumbent sets goals, establishes standards of performance, and methods of evaluating staff during the rating period. Incumbent is responsible for other EMS issues directly related to providing the best possible services to our customers, wherever assigned within each facility. To perform effectively, incumbent must be knowledgeable of the Master Agreement between the Department of Veterans Affairs and the American Federation of Government Employees, and all VHA, CTVHCS and EMS directives relating to performance and competency. Ensures the development, implementation and maintenance of GEMS requirements in accordance with the VHA and Medical Center policy. This involves developing and implementing environmental policies, procedures and systems within areas of responsibility. Environmental Management Service Housekeeping Aide Supervisors must possess a working knowledge of computers to include Vista and Microsoft Office, consisting of Word, Excel, and Outlook. Supervisor(s) must be able to correspond through electronic mail, develop and track work schedules, time card and leave approvals, and possess a general overall knowledge of proper writing and grammatical skills, regarding employee counseling letters.

This is a NON-BARGAINING UNIT position.


* If patient needs arise, the incumbent of the above position may be reassigned within Central Texas Veterans Health Care System. *

Qualifications And EvaluationQualifications

Your background must demonstrate experience in a variety of cleaning duties, such as sweeping, mopping, and waxing floors; cleaning surfaces such as light fixtures, venetian blinds, and counter-tops; and cleaning restroom facilities including toilets, baths, and sinks.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume or OF-612. Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C ( ).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the questions. The screen-out element for this position is: ELEMENT #73: Ability To Lead Or Supervise.

JOB ELEMENTS: Those who meet the minimum level of experience and training for the screen-out element will then be evaluated in each of the following job elements:

  1. ELEMENT #25-A: Work Practices (includes keeping things neat, clean and in order).

  2. ELEMENT #75-B: Ability to interpret instructions, specifications, etc (other than blueprints).

  3. ELEMENT #81: Ability to use and maintain tools and equipment.

  4. ELEMENT #86: Dexterity and safety.



PHYSICAL EFFORT/REQUIREMENTS: The position requires performance of work which involves light physical effort, such as that involved in using vacuum cleaners and dry mops; continually standing, bending, stooping and reaching; frequently lifting and emptying waste baskets; frequently pushing carts loaded with waste; and lifting and carrying items weighing up to 20 pounds. Also performs work which involves moderate to heavy physical effort, such as required to move heavy equipment and furniture, i.e., heavy industrial vacuum cleaners, heavy duty floor scrubbers and buffers, couches, beds, etc., and lifting, carrying and/or moving items weighing up to 40-50 pounds.

WORKING CONDITIONS: Usually works indoors in areas which normally have adequate heat, light, and ventilation's. Will be exposed to vibration from heavy equipment and to skin irritations from strong cleaning solutions used in stripping floors, etc., as well as subject to cuts and bruises. Continually exposed to dust, dirt, and disagreeable odors, and is frequently exposed to organic material which may be contaminated and/or infectious and require special handling.

* IMPORTANT NOTICE: By federal law, Housekeeping Aid positions are restricted to Veterans with Veterans' preference. In order to receive proper consideration, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty) and/or other acceptable proof of Veterans' preference eligibility must be submitted. *



Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

How To Apply InformationHow To Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the View Occupational QuestionnaireView Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Monday, September 12, 2016 to receive consideration. The complete Application Package must include:

  1. Your Resume (your latest resume will be used to determine your qualifications)

a. If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest time stamp will be used to determine which version of your resume is "most recent". It is your responsibility to check the status and time stamp of all documents you submit as part of your application.

b. If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.

c. For qualification determinations, your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you may not receive consideration for this position.

  1. A complete Occupational Questionnaire

  2. Additional Required Documents (see Required Documents section).

  3. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  4. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Required Documents

All applicants are required to submit the following supporting document type(s): ·DD-214 ·Resume

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:

·Cover Letter ·OF-306 ·Other ·Other Veterans Document ·SF-15 ·SF-50 ·Transcript

Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation. Documentation is required for eligibility verification.

Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 1792088.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may also check the status of your application at any time by logging onto your USAJobs account and clicking on "Application Status." For a more detailed update of your status, click on "more information."Information regarding applicant notification points can be found in the USAJobs Resource Center.

Benefits And Other InformationBenefits

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:

Other Information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.